SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-25 Business days |
| Central & South America |
10-30 Business days |
| Asia |
10-30 Business days |
| Africa |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
N***a –
Good Goods, corresponds to the description. “Sat down” on our Crane as a native. Three modes, switching with a button on the tap is convenient. Not leaking yet.
J***e –
Excellent item for very good price. It lasted about 50 days to arrive in Colombia. Very satisfied with buying 3 modes of water outlet. Recomment
M***m –
The quality is good, it looks strong and reliable. In the kit there is an adapter, so they will fit on any crane. Everything fits tightly-nowhere drips. Everything is removed easily, so you can always wash it clean. Everyone is happy. I recommend the store. Thank you)
A***a –
Cool nozzle. Another one ordered) before Moscow came for 2 weeks
E*** –
Delivery 3 weeks. External corresponds to the description. But it did not work. The thread pitch in the crane is more than the aerator, you need an adapter. Until then, it’s a useless thing.
S***v –
A good nozzle, but the holes are very small, with our water will quickly clog
C*** –
Excellent Product went super, took a little while but it’s the product of the pandemic, I recommend 1000% to this store.
A***a –
In one parcel 4 products. Aerator is excellent, we have a high mixer, will not spray water. There was a parcel about a month since the order. I did not communicate with the store.
M***o –
Excellent Product, works very well.
O***a –
The parcel was received at the post office. I came in a month. All three modes work. Excellent quality. The shower is just super. Everything is neat. Connected and nothing flows. So convenient now to wash dishes. Thank you.
A***a –
Leechka is generally Agon! Switches between two modes. Rotates on a swivel joint. The quality is excellent. Must save water. Let’s see. I recommend the store and the goods!! 5 +
N***a –
The order came 39 days before Moscow. Quality, like, good. Let’s see how it suits the crane. We ‘ve got an old one and we can’t find a diffuser on him. Maybe this one will do.
C***r –
genial! ahorra agua, no salpica y funciona muy bien!
F***a –
Satisfied very. Working good came relatively timely, thank you למוכרת.
M***o –
Hi Good morning I just received it and I have it high and go I am very happy thank you
Y***v –
Slightly flows, but not critical, the pressure is cool, convenient in everyday life
D***h –
Delivered quickly. The impression is not reliable. Flimkovat, but it performs functions. I’m happy.
Y***z –
It comes as seen in the picture and good quality
A***v –
Thank you! Everything works like should to. Only one thing that i can mark: don’t turn your crane to full water very fast because it can tear aerator off the crane. Or connect it properly to avoid unexpected water on your face and clothes due to dropped aerator in the sink. Anyway this aerator is great, hope it can decrease my water bills.
J***s –
It works as described, excellent product. I recommend it 100%
P***g –
Item arrived safely and no damage. Nice plating no sharp edge, well made and feels solid. Been using for couple of weeks and works well. Both product and store are recommended.
K***z –
Awesome even comes with adapter in case you need one
M***s –
Whole fine spray nozzle. Is our 2e already.
A***n –
I was wrong with the thread diameter. The nozzle did not fit. So in appearance and feels quite normal. The action failed to verify.
O***v –
хороший аэратор заказываю уже второй.на подарок.нужно каждый месяц очищать лимонной кислотой.доставка быстрая
E***a –
The order came quickly, in two weeks. The packing is just in a plastic bag, but nothing is damaged, everything is fine. The hose is not fixed, just flexible as a shower. Three water flow switching positions. It looks a little massive, but everything is convenient, the water does not splash. Let’s see how long it will last. As long as everything is OK!. Recommend product
Z***z –
It came quickly, everything is whole, but the sieve is too small.
I***v –
To Minsk 21 days. As long as you like. On the photo three modes.
M***o –
Very good product got my order in 2 weeks, easy to install
R***s –
Everything is super! The goods are very satisfied! Delivery fast! Recommend!
E***r –
Very good and works perfectly
C***s –
Excellent gives a very good presion easier cleaning of fruits and vegetables
S***h –
In general, norms, but for my Crane the gasket was thin, and so everything works as expected
A***k –
Works well.
D***P –
Cool lake. The product corresponds to the store’s description. 3 Modes, thin buildings. Long. It is necessary for the seller to make another size shorter. They did not communicate with the seller. Product and seller recommend.
2***r –
Excellent aerator, full set, put on the crane-neither where does not leak, the store advise. the goods came on time, and the most wonderful thing is that 2 products from different people
8***r –
Very satisfied with the goods. No splashes. Easy to turn. I recommend it to everyone. Excellent.
F***f –
Aerator is convenient for washing dishes.
Customer –
I did not receive the product is the store agreed to refund me thank you and damage for the product I want this product
A***n –
Very cool thing) came quickly! True, there is a smell, but it’s not for a long time)