SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-25 Business days |
| Central & South America |
10-30 Business days |
| Asia |
10-30 Business days |
| Africa |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***v –
качественно сделано! очень понравилось! работает исправно
N***n –
All as ordered, exactly in exactly, came Z Ten days. Thank you!
Y***l –
Everything is fine! Delivered quickly, packed well, until tested… But I have great suspicions that I will not hold such a design, also with the phone, I will try such a holder to write
R***z –
Good packaging and perfect product. Recommended
A***n –
Доставка быстрая,товар соответствует описанию.Работает исправно, выглядит красиво.Телефоны заряжает хорошо.
Customer –
It is ideal. the quality is super, the view is decent. the gift is what you need. everything works. do not doubt. Please order
C***z –
He arrived very soon and well packed. The deal with the store was very good. The quality of the product is excellent. The very affordable price. I recommend it.
J***s –
The article is just like the image
M***n –
Very nice piece of gadget! I love it!
9***r –
Looks expensive rich. Works clearly, not noisy. Charging went for 700 rubles using promotional code. You can order as a gift. Recommend. Delivery 2 weeks in Nizhny Novgorod. Let’s see how long it will last
A***n –
The goods came late. Packing crumpled. Charges both with a magnetic adapter and a wireless way. Cool thing. Support for the phone automatisk opens and presses the phone. Advise
A***A –
Received the parcel in a month. At delivery, the box was crushed but the entire contents were intact. Charging works, keeps the phone perfectly.
A***v –
Order received. All as in the description. Delivery is fast, at the point of issue Pyaterochka. Everything works, charging magnetic, complete with magnetic adapters (3 pcs.)
R***s –
It was satisfying to see the item on my hand and it really look legit and beautiful! Im a satisfied customer. Its exactly the same as the photo and description. Thank you Ali express and the supplier.
G***n –
I come fast, it looks good quality, I recommend.
A***s –
Arrived early, everything works recommend the store
A***v –
To Krasnodar exactly 2 weeks. The CORBA was crumpled, but it was whole. Works clearly, very satisfied, I will order it as a gift. Seller recommend
M***a –
Tested and working, really fast QI charging
D***k –
Very good product, as described, good quality, nice packaging, very quick delivery. Bravo store, recommend
7***r –
All the whole came quickly still did not check later I will add
H***a –
Exactly what they announce. It charges very well and is very nice.
P***v –
The quality is very good. Delivery is very fast. Recommend!!!
J***r –
El producto es de muy buena calidad, tal cual lo describen, el sistema touch de liberación y agarre es fenomenal. No proporciona carga rápida con los pines magnética que incluye, pero cumple con un tiempo de carga bueno. La carga inalámbrica funciona a la perfección.
T***k –
The goods arrived in order, works perfectly and without problems, good price, fast delivery. Thank you and I recommend
Customer –
The charger is cool, it came five weeks for 1,5 in Hmao. The store is well done!!!
M***G –
Great product, your very well, comes with all adapters automatic opening and closing system works very well.
A***h –
It looks stylish. Scare magnetic charging mounts, but let’s see …. Everything is done correctly.
R***v –
Super! Second time running, as a gift is very cool and inexpensive!
V***r –
The parcel came quickly, 11 days before Germany… but here we have it for 10 more days lay at customs …. The product is very satisfied, looks chic, and works as it should!!! Thank you very much to the store for good service …. So I can safely advise him.! All huge health!!!!
V***v –
Very quickly. the goods are cool. But the mount from the top if the low panel prevents
Y***o –
The Holder came without damage. On S21 ultra, fast charging works. Glossy front panel made of glass. To remove the blue backlight of the inscriptions in front-warm up the usual hair dryer glass and peel off (screws that tie the body also under it). I had the glue on top and bottom of the glass (rather double-sided Scotch). The backlight panel immediately behind the glass is also on the tape. You can simply cut its wires (and insulate). The absence of a backlight panel does not affect other functions.
K***y –
Plus au moins rapide je recommande pour l’instant ça fonctionne bien
Customer –
The parcel came in 10 days. The packing is a little crumpled. But the investment is intact. Connected immediately. Phone charges. In the kit there are three adapters for charging. The goods are satisfied. Seller recommend.
R***r –
доставка была очень быстрой всё супер спасибо продавцу. Упаковка супер
Y***I –
I received the item. Thank you very much. It is a very convenient and good product.
M***i –
Quality is good and fast delivery
Z***e –
Flash clamp delivery, super product. Welcome again! Thank you
J***m –
Good product top
A***i –
в Брест ровно месяц, прикольная штука ))))
W***i –
Very good.