SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
15-45 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
L***a –
I want to recommend you a very convenient pump for 5 liter bottles. Powered by 2 AA batteries (not included). The hose takes almost to the bottom of the bottle. The length of the hose is 30 cm together with a silicone lid. On the neck sits tightly due to a silicone lid. Water is poured when you press the blue lever.
I***v –
Everything works. Fast shipping. Good luck and prosperity to the store!
F***f –
An excellent pump, works on two finger batteries, the water is poured smoothly, does not splash, it dresses on the neck easily enough and holds. Although it looks like a flimsy thing. The only thing that did not really like, a short tube of water intake, on a 6-liter bottle does not reach a third.
Customer –
No more worries about where to find automatic beverages tap online in case I need more.
O***v –
Everything works, there are no batteries included. Finger 2 PCs For five-piece is put on with an elastic Cork. The length of the tube is enough to the bottom.
E***n –
Everything works
A***i –
I loved this product. I got it for my uncle who has ALS, with his new diagnosis he now has trouble picking heavy things up. I saw a need for something to help him and found this. It came in a true as seen on TV product. He can use this with ease and can fill his drink without asking for help. He has gained some independence back and freed up the family from constantly filling the cup half up. It sits securely on the bottle of tea and reaches all the way at the bottom. It sucks up all thedrink and works great! I also like the lock feature so when you snap it on it does not spill everywhere.
I***a –
My wife bought this so my little one can get her own milk and what a great product. It is very easy to use but it does come with its own little problem but every easy to fix. The pushing tab is very light to the touch that we accidentally push it when grabbing things out of the fridge and it would squirt milk all over the floor. So we turn the dispenser around to have it face inside and wallah, the problem is solved… LOL Cleaning is very easy too as we turn it up side down and run warm water through the system. I also use the hard bristle pipe cleaning brush (yes, I smoke pipe) to clean the dispensed part and done in less than a minute. We have gone through over 10 gallons of milk and haven’t replace the batteries yet.
I***A –
We started using it when we had a lot of folks over, and it was very easy to grab a glass of water or lemonade from a gallon bottle. Ever since, we have been religious users of this product and like the fact it makes us lazier… Washing is easy. just need to be careful about the first squirt, which is very powerful. The lock is a bit flimsy, but it does what it is supposed to… A small pic of a lock would have been more intuitive instead of a red dot. Overall my family and friends like it. May buy more for Xmas.
V***i –
I’d recommend automatic beverages tap to anyone who has kids.
E***v –
The goods came. Advice to the store. The goods are placed in a box. In the package came with a defect. But everything works properly. Thank you.
A***v –
automatic beverages tap was great idea. kids can now get their own bowl when they wake up before us old people.
6***r –
Dispenser Working. I’m satisfied with automatic beverages tap, but may be Hose should be a little longer. cant reach bottom on a bigger bottles.
P***u –
it’s perfect for me. Good store!
O***r –
I was tired of cleaning up those dried milk sprinkles that fall off the milk bottle onto the glass refrigerator shelves not too mention the dried drool from pouring…I don’t have little children…just a big child, I call husband…I am grateful for it and my husband loves it. One of the 2 originals is still in service with the same batteries, one died…the neck got all wobbley…and wouldn’t work…as my husband now insists that I install it on any new milk bottles, I think he may have tried to “force” it on the milk bottles vs. installing it as you should which is quite simple… I bought 2 so that you could put a fresh one in each time you opened a bottle…and my husband would put the “dirty” one in the sink and tell me or if I was not around, he would fill a glass with water and sit it upright in there…I would run hot water in the glass while allowing the unit to continually dispense the water…when I had time, I would run white vinegar water through the unit but I am not sure that it made any difference…with the demise of the one unit, I just purchased 2 new ones…one other thing, our gallons of milk last a long time (longest was a month when we were gone on vacation)…that is quite impressive!
D***y –
All as in the description, works)))
1***r –
Fits perfectly with 5 liter bottles of large French surfaces. Very quiet. Too bad the pump does not go down to the gond of bottles of 5 liters.
Y***v –
I love this product. It works great an gets the job done. I bought it for my 4 year old niece, 6 year old nephew, and 8 year old nephew. During the summer, they would wake me up at 7 to get them cereal. This was the perfect device to allow them to pour the milk themselves. I showed them how to use it. It was easy to use, just pushing the button (like a soda fountain). There’s even a locking feature to prevent accidental pushes in the frigerator. I had them do it and they understood it pretty well.
N***a –
It’s easy to use and easy to put onto our milk. We go through milk really fast as our 3 year old loves milk. Not only can my toddler help get his own milk (I take the lid off his sippy cup and put it back on for him) but I don’t have to take the milk out of the fridge, so no more accidentally leaving it out in the counter overnight! We will use this until we break it lol and then I will get another one.
P***N –
Hello, functional product and in good condition. I’m pleased with you. Cordially