SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-25 Business days |
| Central & South America |
10-30 Business days |
| Asia |
10-30 Business days |
| Africa |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
accurate description, reliable store, good quality, extremely useful. recommended
K***v –
To the brands Xiaomi and Mijia is little in common, the plastic is not the most high-quality, in places there is extra. Delivery is fast, in the package lies the adapter that you choose.
P***V –
Delivery to Peter in 4 days. Quality worthy. I recommend the product and the store.
E***n –
Cool piece
M***v –
Thanks to the store
G***r –
What I will
Customer –
The parcel arrived in a week, all as in the description, two modes blowing warm air and blowing cold air
V***A –
Delivered quickly, to the apartment. The packing is whole, after use I will complement the review.
V***o –
Came in about a week. I will look for clear instructions
G***w –
It came quickly, immediately hung to dry his son’s pants
O***a –
Once again I received the parcel from this store. A more responsible and sociable seller did not meet. Tawar is happy with 100%. The parcel came whole, well packed. The dryer works. I highly recommend the seller.
C***u –
Fantastic
K***k –
I’m suprised how good is it. They didnt include english manual, only in chinese. This should be considered while sending to EU.
T***n –
Product that seems of good quality in a beautiful packaging. I haven’t tried it yet to see what it gives when it’s running.
G***a –
goodgoodgood
T***y –
The dryer is great! Fast shipping! Packed securely with a box. There are nozzles for drying shirts and T-shirts, as well as nozzles for drying shoes. They are packed in a soft pouch. In the kit there are two clothespins, and there are two modes-hot, cold air.
Y***n –
Great thing. Need not very often, but when necessary, helps out.
A***e –
Excellent, dry shirts taken from the washing machine in very little time
A***u –
Доставка курьером СДЭК из России. Сушит средне. Если длинные рукава, приходится потом внутрь их заправлять, и ближе к горлу. И низ вещи более мокрый, не додувает, поток воздуха не очень мощный. В комплекте есть прищепки и вещь можно перевернуть, или рукав ближе к обдуву повесить. В общем приспособиться можно. В целом доволен.
E***n –
Everything ok
E***a –
Excellent thing, I order the fourth (as a gift). Shoes dry quickly, clothes too. I really like it, I have it Pasha every day)). Shipping fast. I recommend definitely.
D***k –
Продавцу огромное спасибо. Обработал и отправил заказ очень быстро. Упаковка мешок из пупырку пришло быстро, ничего не помята не поломано. Работает отлично, рекомендую.
D***k –
Заказываю вторую вешалку, всё безупречно качество на высоте. Доставка быстрая заказал 18.02.21 получил 22.02.21. Продавцу огромное спасибо 5+++++. Рекомендую.
I***a –
Great thing. Conveniently compact, you can take a trip
D***v –
сушилка просто Агонь. Доставка мега быстрая. Спасибо!!!
E***e –
Yeah, great thing. Cotton blouse with short sleeves completely dried in 2,5 hours. Sleeves need to be filled inside. And it’s better to seal together with a clothespin. then everything dries well. Im happy
B***t –
The store sent a scratched product with a torn case. I didn’t make a funny compensation. Ali is in dispute. And solved the situation. Ali 5 +. To the seller 2. I do not recommend ordering from him. The seller is not honest.
V***n –
Came in 2 weeks by courier in Moscow. The quality is excellent, ordered for gifts
A***v –
I have not yet checked how in work
O***a –
Dryer Super, everything works, it came quickly
S***v –
Отлично