SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-30 Business days
|Australia, New Zealand
||10-25 Business days
|Central & South America
||10-30 Business days
||10-30 Business days
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
fantastic product and delivery
The product fits advertising, but is only suitable for very wide vehicles, in normal gala passenger cars occupied a lot of space and driving is uncomfortable
Product and price is very convenient!
Excellent! Very convenient
The great ~
Shipping fast and terrific ㅎ ㅎ
Accurate and fast description of shipping and I would recommend dealing with this store
The product has been tested and the quality is very good
Everything worked out, satisfied.
Price contrast product is decent mail, visual Range Jack part size is fit well
Highly recommended. Very good communication with the store. It came super fast. Good quality/price ratio.
Very good quality, everything is matched with description, delivery is fast, I recommend, thank you to the store
I liked it. Charging works. Looks good.
Delivery is fast, the price quality is consistent.
Product compatible with description
Very well, precise model.
국내배송처럼 빠른배송 잘받았어요 그런데 케이블이 짧네요
Took for the sake of interest. Of the minuses: rests in the thigh of the cup holder; the output of the power wire could be made closer to the guide (that, than this device is fixed between the panel and the chair), and not on the middle (so the wire constantly the organizer pushes up); plastic abs pasted around the perimeter of beige material for Suede (so-so glue and quality of the material) well, like that. I’m putting a triple. Maybe someone will, but I will probably not operate.
The product is in good condition
Spĺňa požiadavky for kvalitu and rozumnú cenu, funguje všetko v poriadku
Product really very practical. Very good quality
It’s like the description. Came to St. Petersburg in 3 weeks.