SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-25 Business days |
| Central & South America |
10-30 Business days |
| Asia |
10-30 Business days |
| Africa |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
V***L –
VERY QUICK. DELIVERY, JUST TOOK 2 WEEKS, QUALITY HIGH, RECOMMENDED SELLER
V***a –
Super fast shipping, I still can’t prove it but I barely make them next comment
G***a –
So far many more than I expected, thank you very much.
R***a –
Very good product 100% recommended store arrive quickly
V***t –
Looks even very good. I did not use it. I bought a car wash at the cottage. Sent and reached very quickly. In Bratsk in two weeks.
R***s –
To be honest, I’m shocked. For the first time I receive an opened parcel. Received in an authorized box, the cell opened, and there my parcel lies, like a whole, but opened. I will complement the review after use. Now I can not tell if the goods are damaged. Sludge unpleasant
C***r –
Impressed in fifteen days has reached valparaiso, looks good quality, I still have to try it
Customer –
I do not know how it works yet, I did not try it. everything came whole and quickly. I took it for washing windows in the House (from the yard)-well. No, no.
E***r –
Good thing, connected to kyarscher. I recommend
A***v –
Everything works. I have not tried with shampoo yet. Delivery of the Yaroslavl region about a week. I did not communicate with the store. Recommend
D***a –
This is of a different type from what we used to have. And we like it. Has good flow of water on all settings and is easy to handle.
K***e –
For , discount isnt’t even necessary. The price is already more than fair for the quality provided
E***s –
It came around the estimated time what was okay. Quality of product fully matches the description. Thank you!
N***z –
Washing your car at home, feeding that beautiful lawn your fertilizer, or just needing to give your water a flow rate of a strem to a fine mist, to a shower or a soaker then this nozzle is for you, and it is for me.
S***v –
I strongly believe that the best online is available in this very shop. I seriously tried looking it up elsewhere, but failed
O***a –
Very cool thing! Very good for such money! One nuance: I wanted to use for washing the dog at home, taking off the shower Lake. For this you need an adapter. In my case, eccentric (see para. Photo) with an external thread diameter of 19mm, which is screwed through the sealing material into the gun, and on the other hand the outer diameter of the thread is 17mm, which. Paid for the eccentric a little over $1,5 and everything earned. Very satisfied with the purchase. The only delivery is very long to Belarus about 2 months. But I still put 5 stars, because. The thing is very worthy. I’ll wash the dog-I’ll add a review
M***v –
For any kind of a budget is just the perfect opportunity to get a farily good item that is totally worth is money
A***s –
Excellent product! Exceeded my expectations! All as advertised!
B***z –
I have just received this so I cannot rate the durability, but I love it. It is so easy to use and I appreciate not having to constantly squeeze a handle. This is my second one of this style. The other is on my backyard hose and still perfect after 3+ years.
M***a –
Much easier to hold on the grip. The thumb volume is great, you can adjust it slighty or high.