SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
15-45 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
It’s very good!! Thanks!! Only 10 days to receive!!❤️
S***y –
Soft and warm, the size approached the table, the sensor works
R***y –
Product toppp Super recommend….
S***o –
Everything OK! size L by 9.5 cm, quality at top level
D***A –
Gloves excellent quality! Size and material as advertised.
A***a –
Very good, great, very comfortable, inside is velvet, very soft and warm, bought the size bigger, and was very fair in my hand, recommend to everyone
B***l –
According to the ad, material looks quality and size was great, recommend
A***o –
Fast delivery and good communication with store. Looks good quality. I chose on the dimensional grid, I came up perfectly. I think on a cold autumn, and winter is still ahead, let’s see.
Customer –
I was impressed with the quality of product. Note 10. really is to winter KKK because inside is velvet, very warm, bought thinking it would be lighter inferior to use on the day, but really is for cold days.
R***a –
Very beautiful material quality, the indicator work normally in mobile screen.
L***r –
Very good, excellent material and the wonderful price.
Customer –
The goods were sent quickly. Good packing. In my opinion, excellent gloves, look very worthy. I bought for my son, I hope fit in size. With the touch screen cope. Stylish! I recommend the goods and the seller.
D***e –
Orders shipped before are still not arrive bike rear light don’t you ‘ve shipped propio
S***k –
Very good and comfortable gloves. So that completely cold weather did not try but in + 6 comfortable, I think and in a small minus will be the same. Pretty high quality made. The sensor is very good if you can apply and type the text) there are locks to connect them and they were together, it is convenient. Recommend
G***r –
Good quality, excellent. I did not rub it in the cold.
N***h –
Gloves are thin, light, tightly fit the hand, for driving the car in winter will be convenient. Quality is acceptable. Advise.
Customer –
Everything very fast has Very good looks. Just try them.
E***e –
Looks good, feels soft and warm, took an S and it fits perfectly, my hands aren’t tiny but for a female with an average hand size it fits nicely
K***k –
Good, quality gloves. Fit perfectly. Sent quickly, came on time. From severe frost will not protect, but in cool weather will come in handy. I recommend and the goods and the buyer!
S***v –
The order is satisfied. Gloves arrived quite quickly. Gloves just in my hand, size L. All as in the description, gloves are warm, you can use a smartphone. Seller recommend
V***U –
Gloves are very cool. Externally I thought they would be small, but at the expense of the style and Lightning sit down like a glove.
A***o –
Size M, corresponds to the size grid, elastic and stretch. Looks neat. Light for autumn and spring up to zero. Order came very fast
S***l –
Gloves… No, it’s not gloves, it’s a fairy tale. Take it safely, you will not regret it.
A***r –
I expected from these gloves a good quality, but as it turned out the quality is very good when I saw them! At me hands very freeze constantly in frosty weather, to-5 ° C it is possible to walk in them boldly, they though thin, but quite warm, the seams are still they are very soft and pleasant, comfortable. The touch screen works very well in them, surprisingly, I expected the worst, because before I tried other gloves and there the response to the touch was very bad, but it all works well. The product is very satisfied, very glad that I ordered these gloves, for such a price just fine! Immediately another pair of such gloves ordered! Who is interested in this product, I recommend buying!
A***r –
Very comfortable gloves for winter. I like their suede interior, flexibility and material on your fingers enabling service touch screens.
M***z –
Well protected package, arrives without any damage. Quality gloves, protect very well from cold. The interior is of comfortable Imitation hair. It has quality reinforcements on the front and on the three-finger tips, very well sewn. Handy the index prepared to handle touch screens.
R***k –
Delivery in 1 week for quality worthy recommend to buy. With WiFi
L***a –
Gloves are chic, for such money I’m very happy! They look very stylish and so soft, Pleasant)
K***i –
Very cool and comfortable
R***a –
Excellent product the touch is very good!
I***i –
Excellent comfortable gloves, with a lock and pads from a conductive polymer for interaction with the screen of a smartphone or similar device. Judging by the sticker, made in France; there is also a rim of fur, and inside a fleece insulation. In general, gloves class!
O***o –
Good, comfortable, sat down in size. I ordered the size m for a child of 13 years. I think to minus 5 will be what you need
R***v –
Delivered on time, without damage, one perch of norms, on the other all over the thread stick out. I took myself similar, thinner, liked, quickly worn out, were slightly baggy. Spread along the seam pts quickly, and then on the fingers holes appeared. These are warmer, slightly thicker, even slightly longer, close the wrist, which is good. Took L, sit tightly, the hand is comfortable, Nice, the first sensations, Pts satisfied, thought it would be worse. Look yutb, in general I advise.
V***a –
The size is just right (according to the table). Sit comfortably, warm enough, the quality is not bad! Recommend!
N***z –
All right. They look good, good material quality. We have to try thoroughly.
G***r –
Price for rain rain very wonderful. and sewing box attitude is too well. Thank you very much. so good. Or buy a!