SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-30 Business days
|Australia, New Zealand
||10-25 Business days
|Central & South America
||10-30 Business days
||10-30 Business days
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product and store were both great!!
Exactly as in the photo
The glass is medium dark. Cool glasses. Hold on to the head dead.
Delivery 21 days. Description corresponds, unusual design, i liked, i recommend.
I like these amazing sunglasses, very nice looking, quality is also good!
Thanks. Cool glasses
Glasses at the top. They hold well to the head.
All right though i was a little tight when you adjust it in the head they’re a big movie for me taste
Rubber arc pull hair when putting on/taking off. It is better not to fold the glasses often as the bending line does not always return to a smooth original state.
Just like the description, they’re very comfortable, i’m going to buy some others, i totally recommend the purchase.
Great Gadget for really small money! Very functional, easy to match Face Men’s and women’s. Well lie, look cool. They do impression. Recommend!
Good. stylish and comfortable
all good condition…. perfectly amd safely packed…. A smalll delay in delevering….but not much…. I recommend….
Great product. Quality construction and finish, me impressing for ease of use and surprising me with the similar size other glasses that own.
Glasses tend to be a little narrow, need zachaczyć tip and hold the Super
Very nice. Teşekkürler
Very cool and quality glasses, to that de and comfortable! Delivery is fast enough, glasses as in the picture. Thank you store!
Comes very fast.. nice safely package.. design is good and same exactly what in the description.
That’s excellent! Thank you very much!
Everything is fine
Cute glasses, fast shipping.
Great glasses. There is protection. Delivery is fast.
Fast Good material Good store
EXCELLENT TRANSACTION. EXTREMELY FASTSHIPMENT
Very fast shipping. Correspond to the description, look original, the quality is good. Thank you to the store.
Fast Delivery! Thank You! Very satisfied!
Got glasses. All as in the description. AND as отснято on ролике. Was packed in пупырку. Everything went well. Fold Up, unfold. Satisfied
Received and Accurate
Came as expected! Correct colors and functional. Shipping took 20 days. Very happy with product. Will order more!
Quality enough, light smell, polarization is, comfortable, light, bright
Very good product
It is not the product as I expected, but it is as described
not bad. looks good.
Got within time. As described. Like this.
Better than I expected.
Very good product. Good communication with the recommended store.
Good product recommended. Good communication with store
Sent very quickly! In Kharkov came the parcel for 15 days!!! Quality is excellent! The child is happy!)
Very beautiful Glasses
Pas super solide
All as in the description. Glasses cool, packaging good