SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-30 Business days
|Australia, New Zealand
||10-25 Business days
|Central & South America
||10-30 Business days
||10-30 Business days
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Glasses are delicious! Not flawless quality frame-Super! Very happy Purchase!)
Ürün much quality izmire 35 days arrived
Really good quality, super cute, packaking is good. Would recommend
Nice glasses ! just like the pics
Order on 17.01.2019 drove on 6.02.2019 Ankaraya reached. As in the photograph diligently packed in bundles. No is not damaged. Ürün görseldekilerle same. Kargoyla relevant information about going back to messages attıgınız want to succeed, store highly recommend.
Excellent certainly propose
amazing quality. amazing price! got to me very fast!
Really cool. A little bit bigger then I thought. But feel stabile.
Good quality. Just like in a photo.
Ordered Jan 3rd – Arrived in Italy Feb 6th. The product arrived at its destination intact, without any scratches, just like the image. The sunglasses perfectly fit my head, they don’t hurt at all. The only issue that I have noticed concerns the ends of the sunglasses (or earpieces): they are really hard to move and they creak a bit, as if they were to break at any moment. Apart from that, I am satisfied with this product, it is definitely worth its price.
Delivery in 2 weeks. With thick, strong plastic. Recommend
Cool glasses! Fast shipping
everything ok, arrived fast (2 weeks)
Very cool sunglasses. Go for about a month, if not more. But they were such a long wait. Thank u so mush!
1,5 months, order 2 times
Came very quickly, in Peter drove 13 days, put in a mailbox)))
very good quality
Omg so cute. Better than the pictures. The lenses are MIRROR. They are everything.
Came quickly. without scratches, very durable)
Came quickly, but the track was not tracked. Same as in the photo .. Lungs… Plastic dark… Mirror
Very cool glasses, sit ZBS, for a long time such Wanted) came for about two weeks
Wonderful, great done glasses. For this price recommend to everyone
Very fast shipping, sunglasses looks as described:)
Glasses well packed film bubble without any defects, any ryski such as provides store. Good strong material and cool color, are not Curves. Cool look like they are ubierze. AND pretty fast shipping. Ordered 11.11 and came after 4 weeks 6.12
The goods came quickly, for three weeks Glasses are good.
Delivery city, plastic
The glasses correspond to the description. Only the color is slightly different from the picture. Delivery to RB month.
The product corresponds to the description