SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-30 Business days
|Australia, New Zealand
||10-25 Business days
|Central & South America
||10-30 Business days
||10-30 Business days
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Looks nice. It could be bigger, but overall it’s good purchase
its an amazing bagggg …. i love it so muchhh. thank uuuuu will defenitely shop moreeeeeee
The Bag fits the description, color is the same as the pictures store. Delivery fast, 1,5 weeks. Bag is packed in the bag, transparent bag and cloth bag, inside was air, due to which the bag not hesitated. Seller recommend
IS wonderful, like too
stitching is bit untidy (can see pensil marks).but overall a good product.
Cool bag! Parcel arrived megobystro for 12 days. Do not hesitated, package was in the air. All is well done, joints, handle. Looks more value for money. Only fluffy pompom not a chain as shown in the picture, and the little rezinochki which the handle does not wear (((Need To come up with the most like to hang. The pom-pom looks OK, not natural course, but not bad) IN general, recommend to buy! Small bag, but about. Notebook fit.
Bag is great
Well, exactly as in the description and photos. For 11 days Kirov Region
Thank you for the best service! The tote arrived very quickly and the color is perfect. Thank you!
i dont like the feel of the leather though. but its a nice bag
Bag good. Fast delivery in Yakutia. A little smell. And the whole class and spacious
IN Sochi came for 20 days. The packaging is intact, track. Bag of good quality. Let ‘S See, as performed in operation.
Loved this bag!!! Was looking for one that fits a book, umbrella and was little Super answered me. The only thing that sad is that the handle is small:/
Beautiful bag, it was very well packed and it came in just 10 days. Highly recommend 🙂
For strings put 4 points because they can not be removed
Do not hesitated during transport, is fully consistent with the store and reviews
Super. Fir inside would be multiple pockets and compartments would be better. THE strap is a bit short, could be made longer. Did not communicate with.
Very cute, like the description
it came fast thanks
Lightning delivery, only 1 week. Bag excellent, I am happy.
Recieved my bag in 12 days. Loving the quality. Such a beautiful bag. worth it totally.
Cool bag: odor, threads, all as the picture of the store. Good packaging does not wrinkle. Shipping Saratov region took 13 days.
The cold leather dubeet.
Bag good, soft to the touch
Very fast delivery! great handbag, thank you!
I love the bad , it’d very pretty but I feel the material is not that good. but overall I’m satisfied. will certainly recommend other customers to buy the bag from this store.
absolute good store. I recommend to all. Thanks.
Shipping latviyu fast, quality goods
I am satisfied exactly what j’attendais
Very satisfied, thank you
Goods shipped the next day. Parcel to Rostov-the-Donu reached for a couple of weeks. Bag came well packed, with air bag inside. Flat seams, Thread or any other defects are found. Color Match photo. The Only Thing different hardware in color, namely rings on either side of the other metal parts. Seller friendly, notified when the parcel arrived. Thank You)
Custom made 24.10, sent 27. Rostov to Don the mail was already 06.11. Well packaged, with cushion. Neat seams, thread sticking out and there was no smell. Order insanely happy❤️❤️❤️❤ Thank You
Great bag, thanks
Product same as advertised, no defect, it is very beautiful, loved. Seller send fast, only Brasil took office. She is very spacious.
Thanks for good( safe) shipping.
It’s marriage (kaoy-then flowed, which is not washed) and a little crumpled… Delivery on time…
Match the description. Looks better than the photo. Seller sociable. Thank You Very Much. Good sales.
Bag is fully consistent with the came in Krasnodar fast enough. No complaints, very well packed, only the smell, but not critical.
Bag excellent! Live lighter. Recommend. Packed well thank you
Handbag is great, but has one mankament namely okropnie stinks. I have it a few days only so liczę on it that smell the ulotni. As narazie outdoor airing in freezing temperatures nothing gives, but and so recommend because is cute.
Product As Described. Fast Delivery. I Recommend This Seller.
The product looked as described, but there’s some smell to it and it took few days for the smell to be gone.
Stitched well, threads do not stick out A little wrinkled even though there was a package of air inside I thought the pompon would be more