SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-30 Business days
|Australia, New Zealand
||10-25 Business days
|Central & South America
||10-30 Business days
||10-30 Business days
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Сумочка очень красивая, превзошла все мои ожидания! Смотрится просто шикарно!!! И мой заказ пришел очень быстро. Большое спасибо!
Потрясающая сумка, молниеносная доставка курьером прямо до двери, всем советую. Идеальный продавец и сумка!!!
Сумка достойная, крпсивая стильная. Смотрится дорого,швы ровные,фурнитура,ручки обклены защитной пленкой.присутствует запах клея. В подарок шелковая косынка. Заказала из России,чтобы быстрее было,так она неделю в Ставрополе на складе пролежала. Продавец молодец,ответил на мой “тревожный” запрос сгразу. Теперь о доставке… упакована была только в пакеты и пыльник,внутри немного бумаги и в итоге один залом снизу. как показывает практика,это навсегда. За такие деньги хотелось в иделе,в следующий раз выберу доставку из Китая.
Жене нравится, качество даже меня поразило, хорошая сумка
Отличная сумка. Доставка 11 дней до квартиры
bag excellent. quality, all the appearance is very very dignified. fully compliant with pictures and description. super fast shipping, courier at home. платочек gift. it is very nice. thank you very much store of the success and high quality business. uniquely recommend.
покупала friend, enthusiastic it! ivory color courier before delivery of your order from to door 4 day (moscow)! smell strong, but as showed experience, 3 weeks выветривается completely. all seams are straight, logjams no. fully compliant with expectations. good luck store!
excellent bag! fast shipping was packed well! order to-store recommend) has been from china!
thank you for the order, gorgeous bag, 13 days delivery, professional packed in box, with inflatable, leather 100%, light, stylish, for real lady. recommend store!!! very cute gift платочек. shoulder belt button fornitura dear. in general, i’m very satisfied purchase.
bag simple super. fast shipping. and very акуратно securely packed. store neckerchief put a gift. продовца recommend.
Bag is beautiful. Leather or not now N is clear. Quality is clear during operation. Seller put in gift handkerchief, very nice! Thank you!
Bag wife liked all good
Very stylish! ! very good！！
Bag came very quickly. The smell of leather, the quality is very good. Really liked the bag, cool. Thank you.
The Parcel was Astana for about a month. Bag took my mother a gift, very like my mother. Leather embossed, not soft, color bole off white, quality furniture. Packed with high quality and reliable. Bag justified. THE bag attached neck handkerchief and key chain. Aliekspress Rakhmet!
5 + + + + + + +. Bag is great. Shipping molnenosnaya-the Moscow two days. I love it!!!!!!!
Very quality nice
Great bag, beautifully packaged! 36 cm length, 26,5 height. Handkerchief for free. I like
Cool bag very good quality. Well packed. Super. advise. Very quickly realized
Bag wonderful. The same as the photo. A Little too heavy. Very fast delivery, days. Respect. Recommend, you will not regret.
High quality bag, really 100% leather! Color a little beautiful, noble wine red. There Was little more than a month to Karagandy, was well packaged, never hesitated. Gift store put neck handkerchief and keychain) Very happy with your purchase, thank you.
High quality bag, did not expect such a fast delivery. Now about the bag, the bag is made of genuine leather, drawing natural made of protective coating. Leather NORMAL THICKNESS, bag holds its shape is very well. Strong handle. Bag super, not regret buying. Your friends can recommend.
Cool bag, I am very happy, it was packed in tissue paper, then the film, then pupyrki and in a cardboard box. There are leather, went almost 2 months
Sewn bag good, beautiful. Best size (not big, not small). Bag very much. recommend buying. however, when received the bag, is very upset. to. There were some problems. Wrote and it solved the problem in the best for me. The Seller was very responsive and decent. I am very happy shopping and very happy with the store. you can buy from this seller. Seller recommend. Thank you for the gift.
It is very good very beautiful. I haved good shopping.
Smart bag! Not inferior brand European bags!
Bag good, just a little. Missed. Shape holds, but at the same time myagenkaya. Reached very quickly. Packed was not very well, like with Russian warehouse.
Not my first bag of this store. Happy again. Perfect quality. Real leather. Neat, the optimal size, as I love. Performance level. No strings, no curves. Absolutely factory bag. Will not disappoint!
Receive bag fast Bag is very beautiful and comfortable Thank You very nice gift
Thank you very much! Great bag! Packaging is very safe. Will buy in this store. Thank You for the gift, very nice!
Fits the description of goods and quality. Place from this store is not the first time bags very good. Special thanks to the speed of service and gifts.
Good bag. Stocks are found. Materials are normal. Mother happy.
Looks very high quality, definitely, it is a cross between a crocodile and cow, but well-made
On the road 21 day. Defects and no damage. Sewing quality is very good. Packed well, but cardboard boxes can be crushed. Leather can not say that genuine, a very good ekokozha, but this is my personal opinion. Bag buy custom, so high quality could not be verified.
Cool bag quality is excellent look very good description of accurate… thanks came quickly
Bag of good quality, but not very clear information about size, ordered, relying on a larger. And got a little. Then only found in the description of the letter S (small). AND upset packaging: soft, without hard cardboard. The Result: the bottom is deformed. Put the dispute 500 rubles. The Seller immediately agreed. Today the money came to the card. So put many stars, and store and shop recommend. Small schools were sending, the track 5 sorting items, but in the past 2 weeks.
As the photo
very hard texture. quite heavy. but still ok for an evening out. quality superb. Highly recommended store.
The bag arrived within a month. It was extremity well packaged to protect the bag, and the bag looked exactly as shown in the photographs. I am very happy with my purchase. Thank you!
Awesome handbag! Looks beautiful. Smells like real leather, but looks a bit strange leather wise, so I cannot confirm it is a real leather. 19 days to NZ. Great packaging!
Received the parcel fast enough. Packaged in full compliance. Bag delivered in perfect order. All items are carefully wrapped. No creases and cracks. Size is the same as ordered. Color beautiful, as expected. Thank you very much for fast delivery and quality products. The price is much lower than in our stores.
Delivery two weeks, track. Great bag, there are pockets for different things, looks cool. Well packed, outside and inside cardboard, not to crush. Plus a gift, small silk handkerchief. Seller, thank you!
Cool bag-green color, very beautiful. All as I would like, if not one BUT Bag though and was packed inside and outside, but one corner of the box was great dented and torn. As a result and angle bags lost its shape.
Great bag. Well packed. Thanks for the article.
Excellent quality, design. But packed so much worse than it was a year ago, when bags of this shop ordered my husband.
Quality Brand super! Recommend! It ‘S the second bag this brand.
this bag is so pretty, a really good purchase, thanks to the store
Bag was 24 days. Two times Buyer Protection. The Seller immediately confirmed and apologetic that long rides package wrapped. Great bag packed. No damage. Sewn good, flat seams, hardware is perfect. Thanks for the honesty and integrity. Recommend.
Good bag, not odourless.
Handbag in fact, elegant, beautiful and comfortable. Packed perfectly. Courier delivered to the door of the, delivery fast.
Shipping ukrainu 52 days. For some reason, posting a month “hanging” kitayu. Well-packed. It looks great. How to behave in sock, time will tell.
I love it, it’s elegant and sophisticated. Good quality materials
very beautiful good leather
I am happy with the bag, however, it was with flaws. Strange. I believe that the proprietary thing should be without flaws. In the photo i pointed red arrows of the place where i found them: counting places on the body front and back of the bag below, as well as protruding threads and knots in front. I think this is unacceptable for such a price. Otherwise, i like everything. Although initially i madly wanted a green bag, but was afraid that it would be pale, not saturated dark green. It is a pity that the photo is impossible to understand the accuracy of the color. If the bag was cold, really dark green, i would order it better.
Very good store-gave an accurate description of the goods, sent quickly, informed the phone of the logistics company, and how to contact them. There are many questions to delivery: the message about the delivery of the goods comes just an hour before the arrival of the courier, the dispatcher does not call in advance, and the courier can arrive any day and any hour-this delivery method is convenient only for all the time at home people.
A bit heavy and harsh. For a month of use-in one corner of the bag, the paint got off. Milk color.
Thank you store
Best shopping home
The bag is super, i ordered s small, pretty, the quality is above any praise and the delivery and packaging is all perfect
Super!!! Very satisfied with the bag
Beautiful, comfortable, but the skin is very tough, the long handle is not adjustable
the bag comes out as described and very pretty. The color is darker a little bit compare to the ad, but my mom loves it.
I’m delighted with the product. Thank the store for the gift of the handkerchief. Very well packaged. 5⭐To the seller and store it. Good quality!
Great bag. Recommend quality is good too. Thanks Seller