SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-25 Business days |
| Central & South America |
10-30 Business days |
| Asia |
10-30 Business days |
| Africa |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
N***e –
Très beau sac. Délai de livraison très rapide. Le produit est conforme aux photos. Le rapport qualité prix est très satisfaisant.
M***l –
Hızlı ve kaliteli
A***v –
Неплохая, молодежная сумочка. Описанию соответствует полностью. Два ремня ( один узкий в цвет сумки) Внутри что то вроде косметички/кошелька. Отделений нет. Дочь довольна. Продавцу спасибо!
Customer –
Думала качество будет лучше, но в целом довольна. Шла около месяца. Цвет соответствует фото
Y***a –
Очаровательная сумочка!Цветной ремень супер!Доставка быстрая!
S***a –
Очень классная сумка!!! Доставка около 1,5 месяца, но не пожалела. Буду заказывать еще. Спасибо продавцу!
Customer –
Very nice purse love the colorful strap. Quality is adequate for the price. It took almost a month to arrive.
M***a –
все хорошо
J***n –
Сумка симпатичная,пришла быстро-примерно 3 недели до Харькова.не знаю на долго ли ее хватит,с виду ничего
M***a –
Torba jest piękna!
Customer –
Good quality bag. Really satisfied <3
G***e –
So fast delivery! Thank u so much!
A***n –
received with thanks fast shipping and good quality recommended seller
Customer –
Seller’s description was pretty accurate Nd the bag looks and feel nice.
K***y –
tnx
M***H –
default is delicate lovely single
A***n –
spain encio very Rapido. is even fine boxed out bag packaging. dream Is nice one size. recommend shopping. addition, indoor bring OTHER minibag eel the handle material. cool
G***h –
lovely bag j’adore thanks to seller
J***k –
good quality nice fashion figment To my esposa cute gift
L***a –
operational shop thank you for operation. bag match the description, fashion beautiful.
S***o –
perfect EVERYTHING
E***A –
value for bag grade! заказала 03.06.18, spb in the mail 21.06.18 looks exactly like the pictures have been
S***a –
cute bag! general 2 week delivery!! this money for ооочень satisfied! seller recommend! thank you!
M***H –
good bag not really big as the photo the quality not bad for the price good timing to recive it
E***y –
Thanks
B***n –
good item, but big strap strap is not good: less so a star. do not understand why they have changed. obliged to break and twist the extra strap ring switches in.
E***a –
not under under need accessories silver gold. convenient and simple gray 2 and straps that.
M***z –
Beautiful bag, nice gift 🙂
L***a –
I expected to be a bit bigger..but it is a nice bag though!
I***a –
super. as the picture. shipping выбирала платную. parcel within 4 days came!
K***m –
It was darker than I expected.
T***c –
Reached SG from CN in 25 days. Just the right size. Extra staro a bit short so can use as handbag..
C***o –
very beautiful, beautiful color as description. comes in a bag, though is “mount, why the detached and all the arrive. but definitely shopping recommended!
A***l –
Excellent quality, the color is the same, arrived fast, about weeks in Tomsk. trainer all the way
B***b –
Perfect!
L***a –
Lovely handbag! Exactly the same as the photo. Come for 11 days, it magically! Advise)
Y***a –
Cool bag, spacious. The summer at the fire. 2 belt case for keys or phone. One big pocket. Shipping weeks 2-3.
R***a –
Super
I***i –
It’s حقيبه جميله but not Tati مركبه installation cord where Saab
Customer –
Super fast delivery. The quality is excellent! Advise prodovtsa
A***a –
Looks exactly as on the picture. Very pleased with this purchase.
T***a –
Bag super, in this store the first time was satisfied!!! Seller recommend! Bag as the picture!
N***g –
Good
I***i –
It is perfect, came to me in 3 weeks!!! Very fast and the product is perfect. Are congratulations!
N***r –
good
Y***a –
Bag is good, but the material is thin.
C***r –
מאד beautiful
M***s –
Comply with the photo
I***o –
The photo color matches. And for the size also not too big nor too small.
E***a –
Cracked skin the cold-20
M***s –
Like the picture 🙂
R***g –
Great bag. The price and quality. You will not regret!
T***a –
Very very happy, bright beautiful, quality is pretty
A***k –
Bag come in Moscow per month, quality is not even that, it will be worse. Bag happy.
H***a –
super
J***k –
Good
R***l –
All as the picture store recommend me enjoyed
B***l –
Parcel arrives early very satisfied product and very well packed
S***a –
Beautiful good quality… Arrived in advance.
S***a –
Matches perfectly the description at the top!
A***a –
All is super!
Customer –
good
I***i –
Good quality, thought it would be more about 1,5 months
L***o –
love it. it’s porfect tnx
D***d –
Love it
D***n –
Just like in the description.
J***z –
Without differences with the images. Includes the strap color, Grey normal and a little handbag. Received in a bag and without odor, soft touch and C odor exact. The delivery was very fast by Therefore my assessment is 10.
N***a –
Order 12.11, received the post 03.01. Packed in ordinary package, but the bag not hesitated. Track to track all the way. Seller answer all questions quickly and in fact. Very beautiful!!! As the picture, color is the same. Pretty roomy and light! Not know how to wear, but at first glance it looks pretty good quality. Recommend!!!
U***m –
This price for this degree quality cotton solidifies. Shipping fast. Soon the store other bag tools-scheduled.
I***i –
Delivered in SF for 40 days. Match the description. But the bag is quite stupid to use is VERY inconvenient. Think drawstring, delay bag stand is very small. The store did not communicate, there was no need, order shipped immediately.
M***a –
Like
N***a –
Bag excellent, recommend!!!!
E***O –
I recommend the store. Bag quality it’s top
T***O –
Thank You))) bags come in the description)
L***o –
The bag itself is not very well liked and the store sent all done quickly but most importantly no smell
L***y –
Bag duzhe garni, recommend. Odne zasmutilo Tse those scho duzhe yshla, ordered 10.11.2018 and priyshla 11.01.2019
T***a –
The bag fits photo. Thank you for the amount 2 $. For Belarusians is important
Customer –
Good bag
M***m –
Good bag, as in the description. Delivery fast.
M***h –
Great summer bag, made of very high quality!
K***a –
Small but neat bag. Smooth seams, without flaws. I liked it very much!
Customer –
Just as the wide strap is a little flimsy i have from another store and it gets harder
A***K –
Bag doszla very fast, is sensational and cute, wyglada as per zdjeciach in the listing. Sincerely recommend
B***o –
Suitcase came just like the pictures, very cute and practical and comes with a small carrying inside very practical!! Arrived in 14 days
D***a –
Nice handbag.
G***a –
Bag arrived in 2 weeks from order. I was surprised at the assembly type. I were very satisfied that I could buy a cute bag cheaply
A***A –
Thank you very much to the store my daughter liked I highly recommend it
L***r –
Fast delivery, 2 weeks. Very beautiful, small bag. As in the picture. In the cold, it blows, but it’s normal for the goat.
V***n –
Thank you very much.
K***z –
it is fine for the price.
Customer –
Very precise to the description and arrived quickly enough, in 15 days with small gift bracelet, no need for release. Thank you store! I recommend it
F***a –
A bag of very good quality
Customer –
It’s very nice, perfect color and good finishes
Customer –
A good handbag for such a price, not quite as in the picture, but I liked it. For summer Super!!!
N***o –
The bag is good, I take not the first time. But, the delivery is too long.
Z***a –
Very nice bucket bag. Fast delivery. Recommended this store.
E***s –
Trooooop happy. One of my best purchases. A lot of compliments on the bag from the girlfriends. Top! Top!