SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-30 Business days
|Australia, New Zealand
||10-25 Business days
|Central & South America
||10-30 Business days
||10-30 Business days
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
really super bag, comfortable, roomy, genuine кажа, very decent. shipping super speed, заказала 06,05, 18g, 09,05, 18г. already московскую delivered in area. молодец store. just молодец courier, all fast, clearly, separate thank you! all recommend.
the best, as always!!
Im very satified
бесподобная bag. packed very well. roomy. 100% satisfied. week delivered to russia
The handbag is wonderful! Such as skin quality, pattern, craftsmanship!
description is fully compliant with excellent quality and bag. shipped in 6 days of payment.-прилагался nice gift bags to shawl.-this company all recommend manufacturer and supplier.
добротная bag good quality satisfied маменька
заказывал маме, сумка очень понравилась, качество на высоте, все прошито и нет запаха. Бесплатная доставка в мега короткие сроки транспортной компанией из России, что очень порадовало рекомендую продавца!!
Сумка отличного качества! Очень хорошо упакована! Продавца очень рекомендую!!!
The bag is good and pleasant. My wife love it. Thanks
Красива сумка. Достатньо об’ємна. В подарунок шарф. Дякую. Швидка доставка.
Very good product and true leather. It was well packed and it was received without any damage. I am going to order again because my customers love the bag. Thanks
Сумка хорошо пошита, лёгкая, полностью соответствует описанию. Доставка из России, отправлено быстро и доставлено всего за 8 дней. Курьер привез посылку прямо домой. Все тщательно упаковано. Продавец общительный. Кожаная сумка или нет – пока непонятно, эксплуатация покажет. Пока все устраивает
lovely handbag; correct price.
everyone waiting has surpassed the bag. quality is excellent. multiple layer was packed paper. inside the bag filling to maintain. the bag has been very and cloth brand bag. wonderful shop put in silk scarf. thank you. way to shipping courier flat. 14йдень came to
The Order was from China, the store to change the delivery from Russia. Goods received in Красноярском territory after 12 days of order. Shipping carrier. Thanks to the seller.
Very good product (my wife happy I’m happy), Very fast shipment. recommended store.
Bag is great! Exactly as the photo and description. Looks elegant. Color of calm, dark-green, beautiful. All fittings high quality, every seam smooth. Several departments and has a small strap with carabiner for keys; long removable handle included. THE store put a scarf, for which he had a special thank you. Order, very cool bag. Thank you and good luck to your store!
Very beautiful bag. Great store, super store. Thanks
Looking For amount for work. Basic requirements, that would be the bag includes all that necessary business woman purse, cosmetic bag, comb, Women’s accessories, wet and dry wipes, business supplies, format A4, pen, phone, documents etc. The bag that would look presentable. This model meets all requests. Another part is that this store in short time takes its order. Delivered bag for 1 week. Put a compliment. Seller and bag recommend.
Bag is beautiful! I am truly satisfied! thanks!
Bag very cool!!! Exactly as pictured! Spacious, beautiful, респектабельная, quality made)) Shipping SPB about 5 days
Bag real genuine leather. It looks decent enough. It’s more age for women but not for young people. Color green most wins over a black. Classic version. Recommend.
Very nice and premuim quality woman hangbag! My wife is happy. Time of delivery to Ukraine – 3weeks. Thank you for the small present too. I recommend the store and the store .Thank you very much indeed. Great job.
More thanks for the fast delivery-1 week to St-Peterburga. The package will be delivered Directly to your home)) Very convenient! Su Mka beautifully packaged: already in three different packages, no jam. Nice gift put store-very cute (small silk handkerchief))) roomy bag, elegant, hope the leather. Unpleasant odors. Color as the photo-dark green. I am very happy!!! Seller recommend!!!
The Bag fits the description. Beautiful, comfortable. Will order more from this store.
Super bag!!! Very happy. Shipping to Moscow 10 days. Courier brought home. Beautifully packaged, not wrinkle, all shiny parts wrapped in cellophane. Bag looks very presentable, expensive. Color beautiful, dark green. Thank you!
Thank you very much. Shipping to Kaliningrad accounted for 9 days. Like the bag. Match the description.
Moscow in 8 days, courier arrived. Packed with great packages, fillers, cloth cover, accessories all wrapped in paper and film. But it’s still there is a small dent at the bottom of the edges of the bag. It Is not critical. Bag wife liked: Leather, no smell, perfect curves and seams, a good thing. AND small silk scarf as a present.
I Have well received the bag yesterday (21.11.18)!!! I’m enchanted it arrived flawless!!! And it me please a lot!!! Thank You. A soon. Best greetings. Chantal Decroux
All just fine. Recommend.
To Барселоны posting for 10 days. IN terms of quality, feelings are twofold. Hard To put a. Very elegant. But scratched accessories spoils.
Fast bag fits the description store added small gift handkerchief really suitable only for child
awesome bag! wrapped professionally. no damage
Very high quality.
The product is solid and as described. Good build and it arrived a little more than 2 weeks after purchase. highly recommended
Hello everyone! Bag got quickly. Like. Comfortable, spacious. Everything would be good, but after a few days of use it suddenly so the smell! Poisoned me at all. I did the balcony for ventilation and perfume sprinkled. Who will win переборет bag me or I it. Skin can be.
Bag quality, order arrived in Moscow for 9 days. Scarf as a bonus-detail and nice. Thanks to the store. Recommend.
Bag is great! Thank you for the gift-handkerchief, suddenly and very nice. The parcel was well packaged. The bag is packed as well. All just fine. Is fully consistent with the description in the store. Thank you for everything! Highly recommend this store.
Thank you very much!!! Very happy. Bag good. Color, shape, there is no smell of leather. Save the store and gift: a scarf.
All reviews put small silk scarf as a gift, I was left without gift…
Bag Courier brought home the goods is fully consistent with the material is very similar to the skin may really leather, time show!!! delivery 10 days!!! Thank you for quality goods!
Bag excellent quality at an altitude of. A little too big, but I used.
Excellent but just had to pay $15 duty. But worth it
It was so so good quality it does not look synthetic because of the soft material used..fast delivery… i love it and i will order again the red color with diffrent design…satisfied customer here
Order-28.12.18, shipping-04.01.19 courier in the house. Packaging better praise: no scratch, not wrinkle. impression of the bags is twofold. Looks like the picture, spacious, original. But it’s not leather. By The Way, a-was not present (and not in it’s). Live for the price would not buy.
Bag came in excellent condition. color beautiful, exactly as the photo of the store. everyone is happy, except that the bag is very long, but the whole seller I recommend!!!!
Goods received very quickly. The quality is excellent. Thank you very much!
Handbag as the site. упаквка above all praise. Drive to the city for 16 days. Seller recommend. Thank you very much
Very LONG (two months 10 days), but it’s worth it. Bag Is Great!!! Packed was very good and not damaged. I am very happy with my bag! Stylish, high-end type, looks elegant. Thank you very much! Good Luck and Prosperity!!!
Bag fire! Very beautiful and high-quality, i advise everyone, bought in black for a gift, in green, i think it’s even more beautiful. The photo does not convey its beauty.
Oooochen fast delivery. About 3 weeks. Packed securely, the bag without a sharp smell, stitched perfectly, but… I’m not sure it’s skin, i’m not sure at all. For the gift to the store thank you.
Quality goods, fast delivery (4 for moscow), excellent packaging.
Hello. Delivery 7 days to the apartment. The bag corresponds to the description, looks like a skin. I recommend the producer. The producer is sociable, offers various delivery options.
The bag is excellent. Thanks to the store. Packed well. The lining in the bag is well stitched and the fabric is dense and high-quality. The truth is doubt in the naturalness of the skin. Very similar to eco leather, although the manufacturer hung a piece of natural to the tag. In general, i do not regret 4 000,00 rubles, which paid for the bag. Special thanks to the seller for attention (a small synthetic neck scarf).
Everything corresponds, thanks to the store
Delivery made from russia for 3-4 days straight to the door, quality is satisfied, packed well, looks more expensive than its cost
Not sure that the leather is genuine
Very dignified-packed perfectly-bag cool odorless chemistry-all super
Handbag is very good, came 5 days after the order, the store is very sociable, answers all questions quickly, bag without Smell, dense, keeps the shape, the skin is similar to natural, the accessories are metal, the locks are good, thanks to the seller for the gift handkerchief!!!
Lovely beautiful green Handbag!! Very happy
Got her bag. I am very satisfied with the quality, packed perfectly!!! Tracked all the way. The store put a handkerchief as a gift. Thank you very much! Seller recommend!!!
Super fast delivery-3 days by courier to the apartment. The bag is cool. Quality, accessories are excellent. Thanks to the store. Good luck!
Packed nicely, beautiful craftsmanship.
Perfect bags. I order already the 3rd and two wallets took. Everywhere they put gifts. The store is well done!!!