SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-30 Business days
|Australia, New Zealand
||10-25 Business days
|Central & South America
||10-30 Business days
||10-30 Business days
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
bag came quickly, тряпичный was packed in, package inside was air, утратила bag not to. quality is excellent, i’m very satisfied!
пришёл goods in 23 days. matches the description. packed well. bag shape and air inside the bag has been preserved. bag and very soft to the touch. keeps shape good. until отслуживалась parcel received. belt bright, beautiful and soft. разочаровало only вставочка sewn неровно have belt. satisfied overall order, handbag really beautiful, сшита good.
bag very good, no of marriage кормашка sorry inside is not enough, so and quite satisfied purchase. 3 weeks шла подмосковья to, not прадавцом общалась, sent directly.
сумка пришла быстро, все очень хорошо упаковано, сумка классная все как на фото) спасибо) хороший продавец
Сумка до ХК шла примерно месяц, соответствует описанию, очень понравилась, вместительная, внутри нет доп карманов, ремешок коротковат, максимальный размер доходит до бедра, цвет на фото не такой как в жизни, она ярче
сумка супер. за эти деньги, можно взять несколько штук. продавец молодец! запаковано очень хорошо. доставка быстрая. внутри надутый пакет. ремешок регулируется. советую
Полностью соответствует фото. Пошив идеальный, строчка к строчке, упакована была в пыльник, внутри воздушный пакет, доставка стандартная.
Nerealiai graži tašytė!!! Ačiū didelis pardavėjui!! REKOMENDUOJU!!!
super fine boxed, very good quality. perfect.
Thank you so much. My first order, came in St. Petersburg for 3 weeks. Items are well-packed. Smooth lines, good hardware. Beautiful bag!!! Advise store! Thank You
THE delivery of any claim-bag came quickly. Inside was air набивашка-comfortable! But quality bags me not like-minor scratches, thread, glue and smell. IN general, but the glue-is not critical. But it is the most expensive is bag all orders and the poor-quality (( In no other branches. And of the bag until there was no reason to walk!))
Come to order a month before Kazakhstan, when sending wrote Seller, you can not more than 48 characters and it turned out that he is not full address wrote, but before all written and all was well, so in the end it came in the left post office and had to go and there to pick up. And basically good bag.
Girls very cool bag. Compact. Comfortable. Specially put to compare bubble of the Fairies. Material is made of suede. Keeping good form. No creases. To Kaluga came very quickly for 2 weeks. I like big bags. Trunks. But they are not comfortable to walk in the coffee shop, the disco. This is very comfortable. AND on tour, and a cafe, and the concert. Not in store for milk just…. Very happy. Thanks to the store. Put 5 *****
Delivery fast. Bag came in the company’s cover, the air inside the bag. Super Quality, material thick, strap bright, no different from the picture. One negative there is no inside pocket for phone.
Super. Niecały month handbag szła to me. Well packed, elegant case for handbag. Beauty…
Great bag. Fast shipping, shipping for 16 days to Ulyanovsk. Even the folding umbrella. Packaging for 5 +. No one has seen this. Thank You Very Much!
Cool, like the photo. Packing is very good! Defects and no smell
Great bag! Wear with pleasure! Come neatly packed inside the inflatable cushion! Thank you for your excellent work, I will order more
I am very satisfied! Very good store!
Order it by epacket, took several more days than they promisse. It arrived with some kind of rollerpen scratches.
too small but cute details like described took one month to arrive
Waiting for a bag, riding long already ordered 11.11.2018 and arrived 03.012019 but hardly a store’s fault, most mail in a hurry) In General, bag arrived, but the wrong color that I ordered, A dispute refund, return the money, as well as a whole, the goods arrived well packaged, with air protection inside, so did not lose shape bag, hardware is fully protected, fabric soft, bag is very happy, a great band, durable and bright)
Bag is very simple, Great Belt.
Match the description. Small smell. Ordered 11.11.18 came 04.01
Bag looks like the picture, maybe only strap is a bit short, and no complaints, smell too, color exactly as pictured
Order for a long time, and posting was about 1,5 a month. The store is responsible for all my emails. But had a bag with a marriage.
Very good furniture profucto
Gorgeous, but she is not black, and wet освальт.
Great bag!!! very happy! the quality is good. glue smelled and come quickly!! thank you very much!
Lovely bag! Good quality too. Happy with purchase.
Everything is Great. Super Seller
OK for the money.
Excellent quality, I’m very satisfied with my purchase
Great bag I looked very happy сногсшибательна delivery fast store respect recommended
Nice bag. Great value for money!
Lovely bag, took the gift mom favorite it color, she liked it. Thank You store. Fast forward, fast arrived
Bag came a great! Orders are very happy! Just like in the description)))
Beautiful! just as pictured and described!
very nice and high quality
All as the picture. The quality is excellent!!!! Shipping epaket 3 weeks in Ekaterinburg!) Recommend!))
Bag is excellent. Go without any damage thanks надутому package inside. Strap is another story: thick, heavy, wide and very comfortable. Bright colors. Bag Closing one magnetic button, inside one large compartment, size very convenient and versatile-can be worn on the shoulder and shoulder thanks enough long, регулирующемуся belt. Never stick. The Only negative is a killer the smell of the product ((But airing with him the. Goods arrived for 13 days Sverdlovsk region.
The bag looks great. I like it.
Small but nice. nice colours
Love is beautiful!! Like the picture.
It’s cool, wife happy
Good bag. Disadvantage is that there is no pockets and compartments. It will lie in the bag. Nowhere even throw wrenches
I didnt received item but comunication with store was great and they refund me money. Thanks.
although delivery took more than 2 months, but the bag is very nice just like the picture. packaging is great
Article conform to its description, same as the picture. I’m really funny this purchase, very pretty as I knew imagined.
Bag came! Going for 1,5 months. A Little smell, 1 pocket. Pen beautiful. Material, smooth and soft to the touch. Thank You Very Much.
As it is in the description. Arrived soon since I made the order. Happy with the result
Bag super! Bright! I AM happy. Hardware seems OK. Look to wear. Only the goods are detained by Customs, according to the store, who promptly told me about it. Delivery Time increased by almost 2 months. Goods seller recommend.
Good bag, only very short strap
Cute bag, a little odor, It would be longer strap. Overall happy) recommend
Bag is very interesting and original. Inside without compartments, but large. Thanks
Sac superbe reçu très rapidement
A little bit damaged item. Too long delivery.
Bags came totally drench, the package was full of water … But bags are beautiful, good material, shiny color.. 🙂 i recomended!
Come quickly! Good quality) recommend
Slow to ship and arrived in two months. Lovely, lovely bags and straps. I bought various straps for different outfits Very happy with the products, thank you.
Bag is very cool, bright bright colors shoulder bag. Shipping in Krasnodar for 2,5 weeks.
i Love this bag Maybe have a little of bad smell but I do not mind
It’s exactly what i wanted the size is perfect and so waaaaaaarm Excellent item excellent store and quick shipping. Thks so much i give you 10 stars.
Bag is very pretty. Unfortunately it won’t last long. It already has cracks in inside at folding place, and stitches are coming loose.
Very nice like the picture. Received very quickly
Bag is beautiful but nasty cloth is not like the photo seems
Very happy but had a little bit of odor
The debt service, quality is good. Ordered was 11.11. Seller quirky rogue, to 11.11 bag cost 730р and free shipping, as 11.11 was worth 590 + shipping in 145 p = 735r. In the long delivery and deception clearly negative!