SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-30 Business days
|Australia, New Zealand
||10-25 Business days
|Central & South America
||10-30 Business days
||10-30 Business days
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
like the foto, but long delivery
The business then OK
Parcel for a long time, not monitored. Backpack roomy, excellent color
Came a month, brought the courier. Thanks To the air package inside, almost not hesitated. Roomy, A4 breaks loose. Color as the photo store
Did not communicate with, all rules, excellent backpack.
Class! Home Delivery!
Excellent backpack!! Recommend to everyone!
Backpack is very good quality, no pungent smell. Bring home the courier, packed in a bag today and nutria airbag, for the odd her backpack not hesitated. Shipping six
Put 5 stars, because the store in spite of the very very long delivery, was constantly in touch and maintained. Ryukzachek is good, though less than expected.
Very cool! To come very fast
Cool, high quality bag, color dusty pink. Delivery month, recommend.
Backpack was delivered in 24 days to Smolensk region, I liked, there was no smell, the store sent quickly when unpacked saw разошедшую zipper, thought marriage, but then checked several times good, color images and description is. I happy, seller recommend
Quality good, home delivery. But spent a month in Moscow!
A second backpack, first took myself, and it’s girlfriend saw and it’s like. Shipping СДЭКом apartment after 3 weeks after order. My backpack use almost half a year, during which time broke and lost strap zip, but it is more due to extensive use)))) IN general backpack advise.
Handbag is OK. Śmierdziała after unpacking, after two days smell zwietrzał. The pictures is already filled my items, ie You can see how the drapes. Generally recommend.
Cool stylish handbag. Buy. Advice for everyone. Color black and pink-fire. Very like
Backpack excellent! Completely fit the description. Shipped within a couple of bottom, tracker track. Kharkov reached 19 days! The Office UkrPost. Virtually no odor, thick material, nice touch. Ordered khaki-Exactly as pictured. Size see the photo with a sheet of A4 format. Was well packed inside the airbag. So do not jam. Flat seams, neat. Inside 1 zipper pocket. AND two patch type pocket for phone and something else. To wear is not tried.
Backpack good, beautiful. There were some points with delivery, but the store responsive, respond to all questions and поморгает. Recommend to buy;)
Order arrived very quickly, home for the! Very cool! Nice backpack, very satisfied
11 days take to get my order, are beautiful and quality excellent! Recommended
Backpack come in 3 weeks CDEC. Completely fit the description. Ask the store to put a pillow to avoid jams-vsë done! Does not wear, later added a review.
Super! Go for over a month and it is perfect! Fell in love!!! Buy!
Excellent backpack, soft to the touch, a large, soft color
Nice and high quality!
Excellent size, very practical
Very fast and nicely protected. The only thing Leads as one s ornaments the side and one come unhooked, with what has left them out holes in the Leather of bag. Done in missing a pocket out to save the phone.
Cool backpack! The quality is very good, everything is adequately stitched, packed, the lining is strong, high-quality. The lock inside is good, but with the outer I would be more careful. Straps are easily adjustable. No smell. The parcel came in 20 days to Kazan. Sent the store the next day. Well done! Thank you!
Fast delivery, for 2 weeks in Norilsk. The post of Russia was tracked. It’s okay. I make the order for the second time. I advise the store.
Perfect, it came very fast
Look just like the picture and good material!
I like the backpack. Track tracked well. Delivery to Lipetsk 3 weeks.
The backpack is good.
Order as shown, nice quality Can’t wait to order from this store again
The backpack went about a month to Ukraine. All as in the description. I recommend
Great backpack. Very satisfied
Cool backpack, but it would be great if several compartments inside was
Backpack ordered again, after using the previous couple of years of active socks. The quality is excellent, the appearance is decent, corresponds to the photo, the accessories of good quality. It looks good and not cheap, to use the functional and convenient. Fast delivery, recommend product and store
Summary assessment: Advantages-color, model (externally), volume, straps for both backpack and small as a bag to wear. Disadvantages-strength of seams, uncomfortable lock of poor quality. Read more: To begin with, I will say that for a cheap backpack the model is very interesting, the color is bomb (in the photo it is not visible), ash-pink. Inside there are two pockets without a zipper and one with a zipper. Now as for everything else. The smell was gone. The quality of tailoring is not very, I would say bad. The photo shows how bad it all keeps, and under pressure will start to tear (straps exactly!). Therefore, the advice-if you have spent money on it, do not put there heavy! This backpack is functional as a small bag. By volume it is decent, but the weight will not withstand! Lightning, could be comfortable, if not the quality of the lock. It sticks constantly, goes tight. However, due to the horizontal location to open-close often inconvenient. Result: 4, because well very externally like. Judge yourself. Delivery to Siberia 1,5 months.
Super. Even a little more wild