SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
15-45 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
S***t –
The flashlight itself is cool, it shines so that the blind, the store five balls. Delivery weeks without delay.
A***k –
4 out of 4 came before that 3 more excellentGarage 17 m2 1-2 PCs illuminate perfectly
J***k –
Even if it takes a little delivery, it’s good and I like the completion.
G***i –
Super Light! Although small size Great Lights! RECOMMEND!
N***s –
As described. Gives very bright light and small. Exactly what I sought.
D***n –
Speedy delivery. Bright and light. Using for my travels. Thanks
M***v –
It shines well, but it hangs out the connector for charging.
R***r –
Shines Bright, the child is happy. Delivery only, for 5 days delayed.
G***B –
metal keyring torch super bright strong magnet different light settings and strobe to not sure what thats for but a brilliant light
M***r –
It’s been 15 days in Lviv. It shines very bright. Purchase is happy!
B***v –
It’s all super fun. If you want to charge the battery and charge the battery on the button znov mozhna on the other side. Priishov here for 3 types.
I***o –
To Latvia super fast delivery. Thank you! Quality norms. You can take it.
A***v –
Super cool lantern! He’s the only emotion I have. It is both with magnet and 5 positions glow and with stand and beer open and on backpack hang!
B***v –
I’m at the end of the year! Small, 3 modes, dugé yaskraviy. Delivery Without 4 days-City. Recommendations!
B***b –
A Excellent flashlight of a class, a small, aluminum-like body, three modes of light, in a strong mode, a large number of whites. At a maximum of 40 watts.
1***r –
It works well and is brighter and better than you think ~! It seems very good if only battery last long ~!
S***s –
Turned out to be much less than I thought. Shine bright
Customer –
Everything is very good. At the very time of finishing, you can see walking.
S***v –
User-friendly, variety of fasteners. shine brightly.
J***t –
Very bright and handy flashlight. Recommended.
A***v –
Well, in the description and in the pictures everything corresponds. 3 Modes, bright medium-blinking. The keys will go to the car, or maybe the second one has red. Shines bright enough to illuminate yourself. Magnet legs etc conveniently.
Customer –
Very cool flashlight, on the carabiner, there is a magnet, stand, beer opener, type C charging, and a very powerful ice matrix. Turned on until there was no light, it works confidently for 4 hours, from time it begins to shine fainter when it is slightly discharged, but even this minimum is enough to light the whole room, there are 3 modes two different capacities and one very fast flashing, in general I advise everyone, for that kind of money Super. It was in the box, it was charged
Л***ч –
The LED came to the end of the week. I will describe the product. Seller recommend. The goods are contaminated.
O***v –
Delivery is close to me. Monster flashlight. Recommend +++
L***a –
Generally cool mini lantern. The only nuance in my was internal diodes, after work 1-2 minutes. Maybe I’m not lucky, but basically, it’s convenient to light the room, there’s a magnet, you can hang on to the tank, and the bathroom is lit like normal light. There’s a stand. Charge indicators are on when charging and working. Charging from USBC. I recommend it.
S***r –
Not a bad work light, my husband liked
R***v –
Bright flashlight, small convenient, a little more than a matchbox
0***r –
The case is made of high-quality plastic shines perfectly for all price, the carabiner is a little seedy, the torsion spring is weak
M***a –
Cool flashlight! Ordered my husband! Came with a charging wire.
D***r –
Good product! Exactly as the description says. Recommend.
Y***D –
A monster gadget, a compact Garno to splay. Recommend
O***o –
Shines very brightly, as for this size, I wonder how long the battery will last
S***k –
Product has excellent quality, unique. Heavy and sturdy as described.
S***r –
The flashlight is good, and it is good on the cob, the battery is double
3***r –
Thank you received it, it works perfectly, I have been using it for the second day, I have not charged