SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-25 Business days |
| Central & South America |
10-30 Business days |
| Asia |
10-30 Business days |
| Africa |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***r –
Super price super watch but I like it, the sensors correctly measure the watch can more like Apple watch and is 20 times cheaper :))))
S***s –
Very good product, Good watch my brother was happy
A***o –
Excelent!! Beautiful watch!! Very fashionable and looks luxury. Thanks to the store
3***r –
Nice appearance of the watch. After 2 months of use, works well. The dedicated app for the phone could be better.
Í***B –
Carambaaaaa! Very nice watch I highly recommend
L***a –
excelente, The dial is too big for my wrist, gifted to my friend
A***r –
Super elegant, excellent quality Happy! good,simply smartwatch…
Customer –
Perfect 100×100% ! This green color of the dial is just great
A***o –
Love the watch ! Just like the picture, good quality.
G***y –
The watch looks stylish. Everything works multifunctions.
Customer –
Nice, can be adjusted, super comfortable and pretty
H***h –
Am very satisfied. Beautiful very good quality and match the description
M***T –
Very nice functional watch easy to use received quickly very well packs I recommend this store
P***s –
Excellent choice! Very fast shipping! Value for money!
C***l –
Top product. Price performance very good. Top store… Thank you
B***E –
Very fast shipping (one week), product corresponding to the description.
L***i –
Works very well with my samsung. Once the app is installed, all my notifications arrive on the watch. There are many features. For this price it’s great!
Customer –
Super fast delivery. I must say this watch for the money is fantastic. I love it. Looks very classy. works great.
Customer –
Very fast delivery and fine quality.
F***r –
Doesn’t look cheap at all, like the dial and the colors, impressive
R***o –
It arrived earlier than expected. Seller recommended. I really love it. It looks very Original
A***a –
Beautiful the tone is perfect, with good details of very good quality is worth it
Z***r –
Great watch for the price. looks good. Phone app works well. Was delivered very quickly. Battery lasts about 4 days.
R***I –
Looked just like the picture my bestie loved it it’s just a little to big but it’s awesome. Very fast shipping, thank you.
R***g –
Top, The product as in the pictures, the look and color are very beautiful, very good quality
S***I –
Cheap, I love my watch! It looks just like the picture. Sooo CUTE!! I just need to remove a few links to make it fit to my wrist.
M***n –
I bought it for my father, and he absolutely loves it, and doesn’t take it off at all. The green color is AMAZING, it changes if the light changes, very bright and beautiful. For my father’s wrist it’s perfect, but I believe it’s possible to remove some links and make it less, very convenient. If you don’t know the price you will never guess it, this watch looks like an expensive one, so cool.
S***s –
Very beautiful watch really top, easy super fast delivery, all as described.
実***山 –
It’s wonderful. It can change the face many color and design. But Battery capacity is not enough, it is expired two days, it will need charging every day.