SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-30 Business days
|Australia, New Zealand
||10-25 Business days
|Central & South America
||10-30 Business days
||10-30 Business days
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
So my roommate and I just got a cat and she loves to scratch my one chair. We taped the corners and she just kept scratching. These work really well and she has given up trying to scratch the chair. I was a little hesitant about these working but they work and I am so happy that I tried them.
This has proved to be a simple way to prevent the cats from doing major damage to my couches. I had to replace a previous set due to our four cats’ incessant need to claw at something to sharpen their nails. I was not going to let that happen to my new furniture set, so I ordered this, mostly because they did not require any sort of push pins to secure them to the couches. I like that because a product meant to protect your furniture should not also do damage itself in the installation. I can recommend these as a sound way to avoid such problems in the future.
I am delighted with this product. The size is perfect, it sticks well, does not peel off, solid. I bought a lot of similar countercat products, while I’m only happy with this first. The store recommend, packed everything perfectly and gave gifts for my pets and children.
I haven’t used it yet. Delivery comparatively fast + Gift: 2 balls)
all right!! goods match the description!! very quick delivery!! recomend that store and saler!!6 peaces as suggest!!
looks as described and bring me some stickers and balls for my cat as gifts
It’s very good. Great for the cat not to scratch
It looks great, I just put it on we’ll see the result, very grateful to the store who gave me two pom poms for my cats, some stickers and something I don’t know very well for which is although I guess they’re like pins to put it in the plastic if it takes off.
My order was shipped on April 2 and I received it on May 6. All 6 sheets were well protected and rolled up into a sturdy cardboard box. The store included 10 free upholstery screw tacks two free animal stickers as well as two free pom pom ball cat toys which was a nice surprise! The plastic sheets are as described and are not as flimsy as the double-sided sticky tape that’s available for the same purpose. If you have very persistent scratching going on, then I recommend using a sticky surfaced product instead. However, to prevent or maintain training, these work well and you can reposition them. I do think they are overpriced, but they are still cost less than they would in my country.
They sent some gift sticker. It has arrived very good packed. It doesn’t hit too much, though you can fix it with his chinchets. We’ll see what’s holding.
Arrived as promised within 10 days. Comes with pins and cat toys as gift. The material is very sticky on one side and holds very well on the sofa. Happy with the purchase.
Very effective and super simple application
They don’t hold too well on their own but that’s why there’s the pins. I’ve never seen my cats actually scratch the clutch as the damage usually just appears in the morning so can’t comment on the reaction. The best thing from this order are the soft small playing balls out in as a gift. I’ve never seen my cats love toy so much that they’re fighting for it and it’s the most hilarious playing I’ve seen from them.
Corresponds to the description, packing and delivery is excellent. The store put the gift Thank you recommend
I was worried if it was thick enough or not, but works perfect for the cats to not scratch. I do need to buy more since I needed more than I thought, but I do need to admit that sometimes the cats DO move up part of the sticker, but still they do not touch the sofas thankfully. Arrived to Barcelona in 7 days (REALLY impressed with that). Did not talk with the store.
Got it, quick. True thought the size will be bigger, it was necessary to get more pieces, a little missed, 2 cats, a lot of furniture :). 5555 S
Furniture protection works well. It’s transparent. That’s why it’s almost invisible. Sticky good.
All OK. Not testowałam even strip, but it seems that everything will be fine.
At last the edges of the armchairs stopped suffering, the protector is very easy to put and drove my Josefa away immediately, thank you very much to the store for fast shipping the protectors and for the little gifts; The four pellets made my Josefa very happy and the decals are beautiful. Very happy with my purchase.
Complies with the description. Very well packed in a small carton. Excellent item and quality. Thank you to the store for the small gifts, stickers and toys for my cat. Sending was very fast. I recommend the seller.
You ‘ve arrived very quickly, you need to try it to see if it performs its function. The store has put on some stickers and some gift balls. Thank you very much my cat got very happy.
I like it and I hope it works!
Delivered within a week! Product complies with the expectation! And there was a nice surprise at for the cats!
I haven’t put it on yet, when I use it I’ll put up a result, the store put toys and stickers, very attentive. I recommend.
Product do exactly what promises. Takes care of things where cats love sharpen your nails. Recommend the product and the store.
It comes in a well-wrapped rectangular cardboard box. Each sheet carries its protector so that it will not be damaged. I haven’t tried it, but it’s good quality in plain sight. Thanks to the store for the kitten stickers and 2 balls to play my pet. Thank you very much.
Excellent sticker for anti-claw. packing good, carton box. delivery Fast. recommend to everyone. Special thanks for the gifts, beautiful stickers seals and soft balls for beds. Thank you very much to the store, health and success in business.
Very quickly came. Thank you for the gifts from ours! The store is excellent-recommended! The parcel is very well packed.
Thank you! Everything works
It came quickly. I haven’t tried it yet. How to make a feedback
Very good service and good quality
Correcto, llegó rápido, no deja marca y se ve resistente
Very fast shipping and excellent product, thank you very much!
We buy not for the first time, we paste on the wallpaper
Sticks well to the sofa, very happy with the product