SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
15-45 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
В***а –
Very quickly came, in 20 days, beautiful color live, I’m happy
L***e –
Actually. The color seems to be different but I liked it very accurate Thank you!
Customer –
Had a misspelling but otherwise, amazing!!!
E***a –
quality is excellent. Price cheaper and better quality.
C***e –
Very pretty
A***r –
Product arrived earlier than scheduled time. Material is good as expected. Large capacity can hold lots of cosmetic, good for travel and home use. The colour is beautiful. Recommended.
H***n –
Shape and colour are perfect. It’s a bit hard to zip up based on placement of zip. Though it might be bigger or fit more in but it hold enough so ok for price
S***m –
Bag Top. Comfortable space up what it takes
L***R –
The bag is functional and large!
D***z –
Spacious bag, all things come in this very easily. Recommended buy!
B***v –
It’s good, there are small sticking out ropes, color as picture
D***a –
Super, it looks very beautiful. Feeling, store’s recommend buy.
H***s –
little flimsy bag bigger than I thought which is good part about it whole things come in it. it zipper is good but hard to tell how I well put stuff in there it will closed up very good I don’t know we will test it out.
Customer –
large and sturdy
C***r –
great bag
R***E –
Beautiful, super convenient, I recommend! In addition the delivery was super fast, I am satisfied with my purchase.
A***s –
Perfect I highly recommend
S***r –
If she took it after all, then she gave up, she gave up a lot (not like that, yak ockivala), if everything was done by the whole unity, then everything was garishly. Yaksla pidshvya All-Union and shvi. I am satisfied with the cosmetic bag, I recommend it!
I***a –
it arrived almost 10 days before the expected date, its really cute, it smells and i hope it goes away, kind of a plasticky leather material but for price it’s perfect. Really good space, nothing more to add
F***r –
Large capacity,will hold a lot .Looking forward to going travelling with this.Great service
Customer –
Sends very fast received in 1 week, and as in the photo. Thank you
L***l –
It’s a cosmetic bag Super! Recommend store for price and material.
U***c –
I received the order ahead of time, the product is as described
N***n –
It’s has more spaces
D***e –
So practical and pretty that I ordered 2 more, I use this one for my little crochet books that I take everywhere, it’s top and the wool does not mix and does not get any more
C***A –
Super! Great buy…
P***t –
This pouch is so spacious and of good quality! It arrived quickly to Chicago, USA.
H***i –
This is my second order because I liked the first one, however the zipper broke on the first time I used it
S***n –
Sooo great! So glad I ordered this! Great quality and product!
Z***z –
Pretty bag, very roomy, but I don’t think the bottom is not sewn. there is not a particularly pleasant smell, but I think it is fizey. Thank you.
J***h –
As advertised but I wish the middle was fixed to the bottom of the bag and there were no holes on the sides. A better fabric that is not as absorbent would be nice too.
Customer –
Duge Garna cosmetic bag! All-Russian lines to wash the threads, you just have a chit for your penny!
N***i –
I did not look like a special one. The cosmetic bag came packed in a sparking bag in a flat bag. Smell, if you are present, if you don’t get a brain, I hope to vivithrate. The handle of a cosmetic bag such as a Bula in the yakikhos of sticky Chorn dances, ale rubbed themselves with a wolf.
O***o –
The cosmetic bag, the bag is good, it come fast. I’m satisfied!)
V***v –
A class cosmetic bag for its own penny. All the cosmetics were remembered. Beautiful brown color
D***e –
Decent for the price material is good but cute zip is delicate
N***o –
Quality is excellent! Love to buy again gift purpose. Recommend!