SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-30 Business days
|Australia, New Zealand
||10-25 Business days
|Central & South America
||10-30 Business days
||10-30 Business days
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not fit the picture appear larger. Not a wide
Good Points for their money, a little hard when you open the darling, packed well, read my blog about online purchases, there is a lot of interesting things in Instagram @ Anny. annyway
Glass for everybody, but if you need to make a pair of beautiful photo in Instagram and just pick up your mood for 300 rubles a it is, you need.
The sunglasses look great and feel reasonably sturdy. Good purchase.
All as the picture. The price. Come quickly.
If you are into vintage style,especially this style is very popular at the moment then you just have to have these sunglasses.They are very retro and come in selection of 17 colours.I chose in black colour with black lenses.The glasses have plastic frame and plastic lenses.They are very comfortable to wear and great on the sunny day but be aware that they wouldn’t give you full coverage on the bright sunny day due to the shape of the sunglasses.Its perfect for the photos and the style to complete your outfit.The size is 14.5cm,lenses height is 4.5cm and made from polycarbonate.The frame opens slightly tight but should get less tighter with the time.The glasses came in plastic zip bag in 3 weeks to Ireland.Happy Shopping!
Excellent points, go for 2 weeks. Come exactly like the picture. There is no case. Defects are found.
Order 15/01, came to the parcel post 01/02. Can be tracked. Goods without scratches, quality good) Unfortunately, not really came to me.
Goods come quickly! Glasses is great
Come in three weeks, well packed, not a scratch, it is clear that new glasses. Condition on top! Like at a glance!))
Good points, but very tight and, even with packing in multiple layers, worn frame: With
Completely satisfied with! Quality goods at a low price! Thank You Very Much!
Funny glasses, quickly came, quality packed
Great glasses for your money. Came in a puffy and a bag of usual on a zip
Great quality for this price.. Nice sunglasses! Very similar to the product image. Very fast shipping to The Netherlands. Will buy again!!
Beautiful, as pictured! Arrived in less than a month.
Dushki do not fly, everything sooo qualitatively