SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||15-45 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super!!! Excellent quality!
Excellent, bulky wallet as I wanted, a good quality accessories strong, good card slots
Very like a purse, packed well, a spacious, nice, what I wanted, thank you
I never received an order so quickly! within ten days! the wallet is exactly what I hoped it would be. very spacious and big enough for all my cards and stuff.
All fine recommend
Cute wallet. Love it.
This wallet is so cute with so many compartments!!! I love the color and it’s usability! Shipping took a little longer than expected but was worth the wait! Thank you!
For the normal money purse. Never ragged, everything is in place and in the description. Only went long-2 months to Mo
All great, present for a special thank you the purse is very good, no smell, all seams are neat,, color rich, very comfortable and spacious
It is exactly as described. It is a rather large wallet, and while I do not intend to carry my phone with Annette, it does have enough space for that. I have an iPhone XS Max end it can fit into the compartment quite comfortably. I absolutely love it.
Nice wallet. Not regret that ordered.
It is quality build, looks just like in the description had a fast delivery to brasil the material is synthetic and it is worth the price. Thank you
Not like the leather. AND great as Clutch
For the price excellent wallet, not natural, but comfortable. Delivery really long, 2 months, and everything is ok
Purse come for 28 days in Волградскую region. Odorless, store put gum. Small Thing, and it’s nice. The quality is good. Seller recommend.
Color not Burgundy, red closer, but in general good, a little more than we, but that’s my fault. The Seller has always done communicated. Shipping long
Thanks for the Fast shipping and excellent product! Also as a gift. Put *****. Will still be ordered from this store! THANK YOU!!!!
Got quickly. As normal.
The wallet is like the picture. Free s’est very well placed and the parcel was in very good condition.
Product quality and consistent with Expectations not deceived
Nice purse for money. Are satisfied. correspond to the photo and description.
Fast delivery, nice product! ty 🙂
Wallet purse as A. Normal.
Nice purse. Odor-free. Well ask. Arrived in Moldova before the deadline.
Order came in 2.5 months, track. Quality the price. Seller put present (gum for hair).
Razıyam, Sadəcə fikirləşdiyimnən more açıq rənqdədir
Shipping two months before the WITH-Pb, Fits the description
The Quality is good! Just like the color darker. Ordered 8 Dec it 1 Feb in Almaty.
The purse is super, the quality is excellent! Thank you very much to the store, I like everything!
Perfect product. Thank You
Super fast delivery from 26.10 to 7.11 Moscow
Very beautiful wallet!
The parcel was a month. The wallet was quite voluminous. The material is soft pleasant to touch. The inner zipper is very flimsy, thin, I think it will soon break. External zipper seems to be of normal quality. In general, the purse is good.
Wallet normal but lock bad working T
Came well packed in excellent condition thank you store recommend
Purse is very high quality and voluminous! I recommend the store!
Arrived in Italy in 3 weeks. I’m glad.
Excellent wallet, really liked
The parcel arrived on time. The goods are packed well. at first glance qualitatively sewed.