SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
15-45 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
V***p –
All nice, color look like the pictured, peculiar smell, like his sister
M***o –
A good option. Delivery fast ukrainu
A***a –
The exact description
K***z –
Thank you so much arrived in good condition. really liked it. Highly recommend buying from the company. Also arrived fast. Has a lot of pockets to store your cards. Thank You Katherine Ordonez.
A***l –
Lovely leaf door/money, good quality and full of small cupboards, super and received in 2 weeks, thanks I recommend this store
E***o –
Perfect
P***E –
The wallet as I have received was my there reviews the closure to the sub was breaking
O***p –
Perfect.
M***r –
Nice wallet, many compartments for cards, lasts for six months which is then edge steranes
T***a –
Good quality, no smell, order delivered by courier
G***a –
Wallet cool. Nice touch, quality is made. Come pretty quickly
D***d –
Very fast delivery to your door. The quality is excellent. No smell. Smooth lines.
T***a –
Chic wallet. Lots of pockets. Looks very expensive.
T***a –
Delivery within 27 days. Purse without damage, smooth lines, neat. Nice to the touch. Has no pungent smell. Light Weight. Has 6 compartments for bills. Zipper is good. Button keeps excellent, closed with little effort. Seller recommend.
I***a –
All fine
E***e –
Nice purse for money, come in 2 week, shipping СДЭКом door (very convenient!!), odorless, packed well. recommend
D***v –
The quality is good. Delivered Sdekom to the apartment.
K***A –
Very like a purse. Do not stick out, ask quality. Delivered to your door, courier. Very happy. Posting about a month.
V***h –
Very nice wallets, were perfect, of many, but a huge negative went for a long time
E***h –
Cool wallet! Thank you for положиткльные reviews! Very large! Very pleased with the quality!
N***n –
Fits the description, there is an unpleasant smell but not critical
A***a –
Come quickly, very good store!!! Thank You, recommend!!!!
O***h –
Beautiful wallet, flat sewn, has many branches. There is little smell.
A***o –
Very nice came very super fast store
A***z –
Excellent encanro has many compartimientoa me without being bulky
V***o –
Super
Customer –
All very much! Going For a little more than two weeks before Omsk. Pocket For change a bit too small, and everything is the same as description
V***h –
Nice wallet, but shipping almost two months.
E***e –
All is super, very soft
V***a –
Packed well. color is not as intense as the photo.
C***h –
Very good quality product. Free very. Fast. Thank You
K***k –
Good product, very long
S***t –
Black is a dark gray if non compliant
Customer –
Purse cool! Thank you for the fast shipment! Accurate description, all as the picture. Fast delivery, courier delivered.
Customer –
Cool wallet, color as the photo, quality excellent, have little smell bad, but think quickly erode store Thank you
E***a –
High quality product fast shipping. Courier delivered directly to the door.
A***a –
Like the unerring. Good material. Delivery was fast.
F***l –
The purse is very convenient, roomy, the lock and the button work well. Delivery 3 weeks. I order a second time. Thanks to the store. I recommend.
S***a –
Purse Super!
C***a –
She’s pretty
Customer –
Good quality as described and as on the photos.
A***k –
Package arrived after a month and a few days. Wallet was well packed. It has a little smell – like normal leather wallet. It’s really well made. I am very satisfied with it! In a real it has more deep wine color;)
M***m –
good item thank you
E***a –
Item Super delivery mega fast 12 days before Bashkiria current fast delivery has never been in 6 years orders with Ali, thanks to the store✌️
M***a –
very fast shipping time. product is perfect
Customer –
Great Wallet, made from good material. It looks exactly as shown in the pictures. The one and only different thing is the color, it’s a bit pale for the color ‘Army green’. Otherwise everything is OK 🙂
L***u –
This is my second order, i’m very satisfied
Customer –
Wallet came quickly! Quality is good, color such as ordered)
B***e –
I love it
D***o –
I order for the third time, very satisfied with the quality of the goods) exactly as in the photo)
U***r –
The purse is good, according to the description. No complaints.
J***a –
Wallet is just amazing
F***f –
good)
S***A –
Best product, Thank you.
Customer –
It’s the second I ask, always arrive well packaged and in perfect condition is has quite quality for the price. I recommend it
V***h –
Good wallet, super quality