SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-30 Business days
|Australia, New Zealand
||10-25 Business days
|Central & South America
||10-30 Business days
||10-30 Business days
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is very nice and quality is perfect. Thank You. Good store.
IN general, like a purse. But it seems to me that it’s not genuine leather. I think somewhat high price for this product. AND in general a pleasant experience, carefully sewn, delivery fast.
After I got the product, I can’t decribe how this item super gorgeous because I’ve already seen in every single details is faultless.
The product looks as it does in the photos. Seems sturdy. So far, I’m very satisfied.
First photo is approximately the actual color of wallet, its really nice color not too bright. Like between shiny strawberry and shiny cherry. Good quality. I’ll feedback again after some use. Thanks!
Very good product
excellent store. very good quality . good price.
High quality wallets. Everything corresponds to what is written in the product description. Colors are rich. Very satisfied with the purchase. Rather fast shipping: ordered Sep. 13 received Oct. 02. Safely packed, with a freebie, a stand for the phone 🙂 useful thing to have in the wallet 🙂
EXCELLENT!!! Exactly as the photo satisfied
Väga rahul tootega. Värv täpselt nagu pildil. Extra kiire tarne. Meeldis ka see, meat müüja andis pidevalt infot tarne kohta saadeti isegi pakitud tootest koos aadressiga pilt. Soovitan! Very satisfied with the product. Extra fast delivery. Advise
Very nice, love it
very happy with the quality and service.
Vert good wallet! Super happy with it.
Fast delivery mandrel, packaged with our mail delivery filter can break and the like. AND as the principle of quality is not bad the skin does not but no smell
Very good wallet. Very satisfied. Fast delivery. Thanks very much! Good store. Recomended
Happy Shopping, thank you! And for keychain also merci store.
Thank You for the very beautiful product quality and thank you also for sending timeliness.
Package came in two weeks, with the full tracking. Wallet excellent! All edges “soldered”, which is very good. Has enough room for cards, as well as for cash. Lock out with a bang flawlessly. Thank you, Happy!
It’s Christmas gift
Quality goods, like. Thank You
The Purse was a Gift, which very good arrived. I am very satisfied and suggest you continue. Thank You
The view is not drawn to 1700, more cheap wallets look presentable
Thank you very much! Wallet gift for a loved one, very much. Seller recommend!
Unbelievable how quick its delivered within a week!! Great collor great quality iam verry happy!!!
Excellent store always had ordered fast shipping
Thanks, it is beautiful
I recommend this store and I will buy again with him
Great product, not the first time, it ordered the present mother, I have a another color, go with him for the third year as new
I loved the wallet.
The product was just as shown & ordered and this order came very soon this time. Very happy!!
I ordered the color of coffee, the color came redder, the quality is normal, something really quality does not fit, the price of this wallet 15 euro, thought it would be better.
I’m very happy. All in excellent condition. Thank you for the gift
I was very satisfied with the product and the store the product reached my hand very quickly thank you very much for the little surprise gift I recommend to everyone.
Very fast delivery Super goods super quality recommend
I ordered a second time, comfortable and roomy, super!
Seller good luck in business!!!