We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-25 Business days |
| Central & South America | 10-30 Business days |
| Asia | 10-30 Business days |
| Africa | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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E***o –
Fast shipping: 28 Dec an, and 4 Jan backpack was in St Petersburg. Packed well, the quality of any complaints. Flat seams, good lining, all zipper and buttons in order, office and pockets convenient and practical, leatherette decent quality. backpack color DarkPurple handsome! Inside backpack were put perfume (through which the bad smell was not in sight) and small brelochek free. Buy one happy, store, thank you!
Customer –
Well packed. Very conformed to the description. The bag is very well, in a very good estate. I’m verry happy.
M***a –
Very good. Exactly as the photo. Good quality. Recommend
R***o –
Super! As the photo! Recommend
Customer –
Excellent backpack.
E***a –
Thank You for goods and the fast delivery.
I***z –
A second time. Good backpacks. Natural Vision milk color! Arrived very quickly, despite the fact that the holiday season.
J***e –
smells a little but all in all a good product. just as I imagined it 🙂
A***y –
Very pretty backpack! Quality not disappointing, especially for the price. Took The beige color is similar as the picture. Novosibirsk Came To almost 2 weeks.
Customer –
Thank You Very Much. The quality is good. Delivery Time. Order 4 pieces. All good quality.
E***a –
Shipping for six weeks. Inside put an air bag, so there was no creases. Color more, pale peach. Thick material, perhaps, short-lived. Handles are adjustable, you can wear as bag, below the shoulder. Size fit and A4, and tablet. Lots of pockets and compartments, no zipper, probably, once will jam. Beautiful and elegant. Thank You for the gift, keychain 🙂
I***a –
Sooo fast! First time as) Backpacks are excellent. We in Sochi are on sale 1500.! Cheaper not seen.
J***o –
So quickly had not yet occurred, 8 days to Len! All as the picture, the quality is good, no smell, smooth, no creases and scratches! Recommend!!!
V***t –
Касктво good. Although the long delivery.
E***p –
Ordered 4.01 ECB has 19.01.19. All Is super. Well packed, in each backpack air bubble + soshe and брелочкк, color rich. Nutria one compartment, two pockets for phone + on the other side 2 zippered pockets, top two dowel for expansion. Zadie zip pocket.
G***a –
Very fast shipping with China. Ryukzachёk, Roomy, there are additional kormashki))) Only when transport just hurting, but hopefully what to wear all vyrovnitsa. Thank You for the gift)
T***a –
Backpack super quality. Come in Yakutia quickly, very fast!!! I asked to send e-packet and the store sent. I’m so happy. Many pockets, all rovnenky, packed well, color super like the picture, so shiny shimmering. Gorgeous!!! Also bear keychain presented. Thank You. Will you do order.
O***a –
Backpack simple class. I am very happy!!!
B***v –
Kicsit büdös volt, The nagyon jó
O***A –
09.01 ordered 23.01 received, recommend store and goods, summed up the ordered 2 colors pink and black, arrived in one package, reliable package pupyrki inside pillow air, but managed to mess up pink backpack, the photo shows, they are very good quality many inside pockets, seller put gifts, For Pink opened back 400 as seller is not to blame is goods arrived, blame
A***i –
Very nice, beautiful color, nicely tailored, pleasant to touch, straps of the same material. Like the picture, without Surprises. The tracking of packet has not worked, But has come in 10 days. Very happy with the purchase, recommend.
U***a –
Briefcase клаский)
A***a –
It’s fast, about 10 days to Yekaterinburg, backpack cute made quality, have a smell, think erode.
G***g –
Excellent backpack and fast shipping! Thank you very much!
Customer –
Super fast delivery, received the backpack in just 11 days. The bag itself looks amazing and I am very pleased with the purchase.
E***a –
That say… Fast delivery, the bag is great
A***a –
Imádom! Nagyon gyorsan, 11 nap alatt megérkezett. Jó minőségű, sok pakolós résszel. Hátizsákként és válltáskaként is használható. Ajándékba kaptam hozzá egy kulcstartót. Köszönöm! 🙂
Customer –
Bag of good quality, no defects, many pockets inside. Recommend to buy and backpack and store))
Y***a –
Quality norms, there is a smell. I hope it disappears. Mint came. Hope to smooth out
Z***z –
Very satisfied with the order. The backpack is the same as the store’s photo. The order came for 2 weeks. Packed in two plastic bags. Inside was a bag with air. Everything is whole, not wrinkled. There was no unpleasant smell, although i was afraid for this item, as in some reviews wrote about the terrible persistent smell of fish. I recommend this product and seller.
K***a –
This store i order the second backpack. The goods came quickly-two weeks before europe. Quality is good, only there is a slight tolerance, but it is not critical. This backpack has a more dense material than beige, which i ordered 2 years ago. Keychain was a gift, thank you to the seller
R***r –
Quality is good. no smell, no protruding threads. seams are even. all zippers are in working condition. delivery to leningrad region 19 days. thanks!
A***a –
I order the second backpack, everyone is happy! This time i ordered, through postomat, very convenient, came about 3 weeks in krasnoyarsk
Customer –
Backpack cute appearance, fully conforms to the description. Small smell from top valve, not critical. By air cushion inside, come flat, without logjams, that very порадовало. Inside there are several small compartments and miniature брелочек as a gift from the store). Fast shipping 12 days, thank you very much. I recommend.
L***a –
Nice backpack. I like both quality and material. Satisfied. Recommend.
E***e –
Good quality for this money. Inside there was even a plastic bubble, so as not to crumble.
Customer –
I love the bag!!but it has a fishy smell..!
R***a –
Nice backpack. Packed perfectly, inside the air bag. The uniform did not lose. There are no creases and scratches. The goods are satisfied. I recommend.
A***o –
I can not say that I’m delighted, but it seems to match the description. There are creases somewhere-I do not know if they are aligned. The color is exactly as in the photo from the store.
Customer –
I do not know how much, but in general the backpack is not bad! The smell is, but not strong! The color is beautiful! And came quickly, packed well)) I like it, thank you))
K***a –
Terrible smell. I’m not sure he’ll fade.
E***a –
Seereeeeeeeel! Excellent portfolio, everything is durable and high quality. Only very smelly, I hope to fade