SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
15-45 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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E***a –
All in excellent condition, I’ll add a comment later
Customer –
Fully correspond to the description, comfortable and really save space. The lower part of the package makes it possible to place it vertically. Open carefully, and then I sharply opened one of the packages and in the end the whole fastener remained on one side: (
E***z –
As seen in the photo, the plastic looks tough
N***a –
Great set! Now there is where to store the remains of Krup, I do not have all the packages included in the banks in full, and tied bags with the remains are annoying. Now beauty))) under Spaghetti in general class, welded one portion, and the rest neatly closed and cleaned Forwarding is not very convenient, unstable, but you can cope.
M***a –
Chulisssimos. Perfect. For putting some pegs a little narrow in the mouth, otherwise very good.
B***r –
They seem to be good quality. Seal well. You get what you see. Do not expect them to last your lifetime. They are practical and have their use. The tip is: they could have more sizes. Bigger ones. It took exactly 15 days to get to Brazil. The average time is at least 30 days. So incredible fast I got them. I do recommed the store and those cute bags.
K***v –
Long standby time for shipment, and so all OK
V***a –
Nice design as on pictures. Quality is also ok. I recomed this store/product. Shipment took as estimated.
H***k –
Very cool and useful replacements słoi, wish only to biggest bag does not fit kilo rice
C*** –
Very varied sizes, which comes well, especially for long pasta (long) pulses and sauces. They look tough.
V***a –
Great packages. It looks cool. Delivery 1 month. Tracked to the Post Office. Thanks store
V***a –
Class… Super!!! I’m delighted!!!! Thanks to the store… I recommend
I***v –
For a long time I wanted to do well, I bought it. And then the bags are solid. They do not smell good. Do not fall off, they are beautiful. Class.
I***v –
product is ok. It’s looking Cheeper somehow. it’s easy to break it
K***a –
Funny bags) small are especially good for seasoning. It is convenient to take on the road! Reached St. Petersburg in 11 days, thanks to the store for the fast shipment!
A***o –
Arrived in a month. Item as description.
O***a –
Delivery to Bashkiria 3 weeks. Packages wonderful
U***r –
Came quickly, dense and beautiful. I do not know how to wash them inside, very narrow neck. Quickly rinsed with boiling water, see what happens. I would like a wider throat, in a small size it will be inconvenient that something to roll up and put out, raisin, dried fruit. In general, satisfied!!!!
A***a –
Dense plastic, flat bags with zip fastener came for a month
K***o –
They arrived in less than 2 months (Peru) are so cute and the sizes surprised me, everything in good shape, just before Christmas. I love it.
D***h –
Description corresponds completely, the quality is very good, the track was tracked, to Belarus there were 35 days, the store recommend
Y***r –
Compliant. Go use me for bulk food shopping. Look solid. To see on the duration. Fast enough delivery.
E***a –
Bags like, an unusual form and all the little things can be laid out in their places. Seller recommend.
J***a –
Хорошие мешочки , заказала очень много , надеюсь , что хватит на долго , быстрая отправка , доставка в течение 2 недель
M***l –
וואוו וואוו וואוו!! Arrival within Weekly! Excellent! Bag of the Spice bit small לטעמי but bags excellent!
M***M –
Received them very quickly. Strong seal! Great product!
C***r –
As described. Sooo cute. Came in time. Recommend item and store. seems like good quality.
E***b –
Nice product. The little ones don’t hold very much, I reccomend the larger sizes.
G***n –
They’re bigger than I expected! But they’re fine, they’re very useful. And the sizes are different, the plastic is thick. I love them.
A***n –
Best for traking eng hiking. Great for serving food into daily portions.
V***c –
Delivery in time store recommend all ok thank you very much.
B***o –
Cute home accessories
A***r –
They’re super parents and they came to me according to what they told me.
J***r –
Perfect, all as described… This kit helps very small inventories to store… Welcome again!
Customer –
Order 30.01. Provided 24.02.2021. Very cool. recommend
V***v –
Excellent product just like the one the store points out in the pictures, it took a little while to arrive but arrived, and the package well sealed, and all ecellent until delivery of the very
E***r –
I love them, just as I described
L***y –
Everything perfect
Z***e –
Delivery 1 month. store put as a gift 3 package big. thank you very much. recommend seller.