SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-25 Business days |
Central & South America |
10-30 Business days |
Asia |
10-30 Business days |
Africa |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
P***k –
It has a really good quality. It’s better than what i expect.
Customer –
Very like a purse, a small bag at the time and looks very cute.
M***m –
Very fast shipping, order 7.08, received 22.08))) Very cute purse, high quality sewn myagenko, or where not stick, lock button, well fastened))) I am very happy shopping))) Thank You very much))) Seller definitely RECOMMEND))))
F***r –
Nice, nice touch wallet, hryvnia intermeddle OK
V***a –
10 days SF. Good) But zipper Hlipenkaya
I***l –
Priyshov duzhe Shvydko .. duzhe beautiful I akuratno, all yak on fotografії .. kolіr nіzhny rozhevy… small ale купюри поміщаються I card takozh… is great
V***a –
Good quality wallet. I am very happy Arrived VERY QUICKLY. Thank you very much!!!
E***n –
Cute and nice to use
T***o –
Shipping Shvydko Taku nizku tsіnu is great
S***a –
All great! Month)) Happy Purchase!)
T***o –
Thank You Very Much. Beautiful purse.
N***a –
Will be delivered in 2 weeks. The post office. Packed well. Wallet completely match the description. Light. Coin does not fall out. Thanks to the store.
O***e –
Wallet excellent, out of wedlock and smell. Come in Murmansk very quickly. Convenient for coins. Recommend to buy
D***a –
Cool wallet. Artificial Leather color like the photo. Comfortable, compact.
D***a –
Cool cute purse.
A***z –
Wallet very happy, soft to the touch, zipper soft, easy to unfasten and fasten) Small smell of glue, but it’s the little things, think erode. The bill in expanded form is a plus.
W***f –
Top
A***a –
Cute
E***h –
Purse is the same as the photo. Very like, the only delivery time our mail Russia….
Customer –
Shipping 26 days to Territory, is fully consistent with the description, without marriage, love the кошёлька, store is responsible for all. thank you very much.
E***n –
Nice purse for money.
I***a –
Order 2 times, very like)
M***o –
Very long went
Customer –
I already have the pink one for some time and I am very much satisfied with the product that I have ordered the black one too! Although I ordered the worst time I could, just before Christmas, the package arrived within 14 days, unbelievable! Thank you store and wishing you all the best.
S***k –
Seller priєmny, powered vіdpovіdav, Gamanets yshov mayzhe 2 mіsyatsі, The Gamanets garni, shvi not Storchai
N***k –
A second time for gift. Delivery fast. The quality is excellent.
A***a –
Super fast, even though the holidays! 3.01 ordered, and 11.01 took from the post. Purse small, easy to use. Russian banknotes are good. Made with high quality, do not stick out, carefully, no smell. Advice: tighten the ring with a brush to never lose it. It ‘S the only nuance, which quickly and easily corrected.
C***l –
Super
V***k –
It came a little more than a week, for the touch is soft, pleasant. Order)
M***m –
So my friend, with the first gamanz hoju vje maje river and win dosi in ідеальному stani)))) the arc is pre-satisfied,))) the store the size of the uncle for the goods))))) definitely recommend))) i skip a photo of gamantsia pislia roku cinnamon