SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
15-45 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
N***a –
Delivery month to Samara. lacquer is good, applied normally, a little there are spills, but if you look good. I will. Keeps well, I take not the first time
E***A –
The goods received, all the whole will be checked in action, packed very well store thanks 5 stars
L***l –
Lucky thick, white and gray satisfied. 2460 in fact was not the same. Plain pink.
U***o –
Everything came as the order. description corresponds. classically packed-for it store Thank you.
G***l –
Beautiful cherry lacquer
A*** –
Very nice color brighter in fact but and so shedding the eye
L***k –
All as in the description, lucky good, a little long walk, but I think it’s wine ukrplchty. I recommend!
U***l –
My package went, walked to Ukraine and finally reached. Ordered 11.11.19 and received 15.01.20. Kapets how long. Look cool
O***k –
Black lacquer and matte top, good quality product, came quickly
O***a –
For 60 days the goods did not receive, the money was returned.
M***a –
Pack szła month. Shade very cute, dense. Varnish highly recommend
N***r –
Lacquer good in one layer can be… Seller thanks! I recommend…
G***g –
Varnishes are dense, incredibly beautiful, lie flat, do not start, the brush is comfortable, dry in the lamp well. Everything is fine, only waited for the order for more than two months.
L***s –
Very beautiful purple. Excellent varnishes, already pieces 20 bought this company. Suits absolutely everything!
G***t –
All excellent bottles full, delivery month.
F***f –
Lacquer came for 3 weeks, a small jar, thick, in the case has not yet tried!
N***p –
It took a very long time, it is indicated that 16.01 came, and 7.02 came.
A***a –
I liked it to lie down even in one layer. Does not flow.
S***k –
Lacquer is such as the description. For zdj are 2 layer.
Customer –
Base and top are excellent! Jars are small, but filling is good. Concerning gel-varnish (took 2605 and 2606)-the colors are bright and saturated. Delivery about a month.
R***e –
Beautiful but. Not have nothing to do with the. Color of picture
Customer –
Cool varnishes for its price! Red 2603 is very beautiful and rich. Thank you to the store, I will order more!
R***s –
Five stars. Excellent quality varnish, I will take other colors!
L***a –
Very opaque, excellent color Instagram @ LaraMigliavaccaNails
Customer –
Lacquer yourself as a varnish
Customer –
Excellent gel-varnishes! Overlap in two layers, saturated colors, I recommend! Delivery to Ukraine 3 weeks, track tracked.
K***a –
Delivery just over a month, these lucky I adore, thick, saturated colors, well applied, one truth has spilled the first time such, otherwise everything is super!!!
I***g –
Delivery time about 1 month to Germany. Packed in a plastic bag with some air cushion. You was a special foam as protection. Vial is relatively small. Test I will it later.
E***e –
Corresponding to the order are small but I knew they are 7 ml and color that I took is very beautiful and corresponds to the picture
F***f –
Everything is chic, red is simple, dense in one layer, beige in 2, perfectly self-leveling, if the delivery was not 2 months would be 5 stars, in the middle of Cody.
O***s –
The quality is just super!!!!! Recommend. And colors class!!!
O***a –
In Moscow came in two and a half months. The bubble is tiny, but the varnish is good, it aligns perfectly
M***z –
Product equal to image and color is correct. I arrive within the estimated time frame, store recommended.
D***a –
2452 color. Cold Pink. Great. Recommend
Customer –
Long went to Ukraine, and so everything is whole!
O***a –
2607 slightly darker than red, jar so small, color translucent, cherry, because of the virus went 4 months to Voronezh. OBL
R***j –
Thank you to the store for the reliable packaging!
N***M –
Lacquer 2605 as in the photo, and 2519 is not at all, more light brown. But the colors are both beautiful
S***a –
All norms. I liked the color. Thick/So you have to learn that you would lie exactly without stripes and a planned layer.