SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
15-45 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
S***A –
I ‘ve used these foot scrub several times, and they’re great, the shipment has been delivered on the expected date, I will continue to buy from this store
F***l –
fast shipping, arrived well. chemical of foot mask hurt badly when having small injuries on toes etc. Skin is not peeling like shown. not fitting for bigger feets (max size 40)
M***e –
Arrived intact. Cant wait to use.
Customer –
Socks just fire, promise the skin became in a day, very intensive. We have to take it!
T***a –
It came quickly all as written
R***r –
PERFECT AND FAST DELIVERZ
B***o –
Amazing, not the first buy of these socks from this store and not the last. As always great service. Took longer than usual to arrive, but I am sure its due to COVID19
H***a –
thank you.. i am so happy… lets go to try it… 🙂
M***e –
came very fast
R***n –
Thank you!
P***i –
Firmly packed, fast delivery. Magnificently exfoliate corneous cuticle, przywracają smoothness piętom.
V***a –
Delivery is long but they work 🙂
R***o –
It works
K***s –
Great product
N***a –
Not pinched
S***n –
At first I was skeptical about this product, but then my opinion changed. To begin with, I parted my feet a little, dressed these socks, then up the usual socks, so kept somewhere for 2 hours, after washed and began to wait) at night a little tightens the skin of the foot of the feet, thought dried the skin. Two days passed only on the fingers a little flaky, I thought well, all nonsense got caught, there is no result. What was my surprise, when on 3 days the skin on the feet straight began to jinx the blinds, and under it soft skin. The result is. We need to buy more!
I***D –
Great, works very well.
Customer –
Fast shipping. I haven’t tried them yet though. But packaging as advertised and received within 3 weeks
A***o –
Super fast shipping
R***I –
Great product
Customer –
To Polish 75 days
Customer –
They went long of course, and so everything is good-on their feet the truth has not yet tried.
R***v –
Good. but expensive. Found cheaper.
Customer –
I recommend to
M***a –
Did not try until
U***r –
I take the second time, super, very satisfied)
D***g –
Top
T***a –
The mask came quite quickly, in action not yet tried
J***e –
Worked well, will buy again
N***a –
I finally got it!! More than 3 months! But just by the summer))))) until I tried!
E***l –
It took so long I thought I ‘d never get it but after a long wait it came and I’m delighted! Amazing how good it works. Single inconvenience over delivery time
Customer –
Thank you very much store I received my package
F***h –
Good quality I really liked it done twice I buy
R***r –
Very cool thing. Smells lavender, the smell remains on its feet for a few days. OK отшелушиват. I order not the first time
L***l –
I have received but not try.
D***a –
Cool mask. Very satisfied
F***o –
Its good at first place. Its easy and after a few days (3 days) my feet began to lose the dead skin. But the only thing is that it wont take all of the dead skin. Especialy at hard places on your feet, you gonna need more then this product. the feet felt soft and looking much better tho. shipment to Holland was three weeks and i will order defently more!
G***a –
Masks exactly like on the picture, unfortunately haven’t tried it yet.
B***l –
Nickel to work well
E***n –
Because of the Covid situation, the package came after the delivery time ended. I disputed it because I had not received it, but it came in the mail the next day. Please do not consider this situation normal. The store was not at fault. I assume it was a customs problem. Please give this seller a chance.
R***e –
Haven’t opened it yet. But I’ve used these before and they work like a charm!
A***a –
Very long delivery. Usual mask-socks.
C***a –
didn’t try it yet
Customer –
Works fine, you have to wear socks for a few days as it doesn’t peel all at once
Customer –
Order is not made Money returned
Customer –
It’s okay.
R***r –
All Super
M***l –
will order again soon
G***v –
Korea is yet more servers use, but shipping is ten days antler key
A***a –
Great socks, take not the first time)
A***a –
Free long. Socks function.
Customer –
After using the legs became softer! I did not expect such an effect! I’ll take another one. Thank the store.
N***a –
,
N***a –
Hasn’t stopped yet, I’ll quit later
F***i –
took 3 months to come…. :/
B***a –
Pack came after 2 months. Yet they don’t próbowałam, so I don’t know whether work.