SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-30 Business days
|Australia, New Zealand
||10-25 Business days
|Central & South America
||10-30 Business days
||10-30 Business days
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The important thing is that it works great, I had doubts if in my short hair curly well, and yes, it is wonderful, I love how my hair looks. I recommend it 100%. The battery holds me for all my hair. I used to wear curling iron but it burns my hair and it doesn’t fit so well. I am very happy with the purchase. I can also take it anywhere. Another point in favor is that it reached me a few days later
Looking forward to trying it. Everything comes in perfect condition and with all the necessary accessories: charger cable, comb, tweezers,…
Very fast. Already experienced and enjoyed. Thank you
A pass for which to have hyper straight hair!!! A pity I can’t upload images! My daughter and I delighted! And with hairdressing lacquer or serious spray now!
Nice product delivery was very fast. Saw on Instagram an add about this product, bought one, has been delivered faster than thought and it works great. Even my mother it helped her to relieve her muscle on face. Recommend store and product.
My girl loves thank you!
love it ! works great
Very happy it already works for ME thank you store for your attentions
Everything perfect, it has arrived in perfect condition and very fast, I have already tried it and it works perfectly the only paste is the duration of the battery, it is approximately 40 minutes, it gives for a person with enough hair but you have to recharge it every time you use it to have it ready the next time
Received super fast! Good quality, same as the photo. Need to prove it 🙂
I asked for it on Sunday and on Tuesday I already had it at home, it works very well; I have very straight hair and leave it with a beautiful Curl, very easy to use.
Fast, earlier than date promised delivery. Used it today for the first time. Curls well. DO NOT put too much hair in at one time. Releases hair easily if you don’t put too much hair in. Takes time to do the whole head of medium length hair, but makes a nice soft wave/curl depending on how long you set it for. I used 200° at 14 seconds setting with no damage.
Product as described. Works well. Recommend.
Still not well tried but equally fast used, it works. Fast Delivery
I love it. It lasts you just to comb your hair. But it leaves the hair very nice.
Product same as advertised, good quality. I recommend
At the top ultra fast delivery I can not yet comment on the efficiency on my daughter it works but I did not have time to do the whole head
Very satisfied with the product
Everything corresponds to the description. Excellent automatic film!
Everything is fine
If you are hair illiterate like myself, this thing is a major life saver!!
So much easier and quicker then curling my hair with a regular clip barrel or wand. Definitely recommend.
It’s so easy to use! I really love it.
I was able to use this product and in less than 20 min, my hair was curled beautifully. It has lasted for quite some time, which never happens when my hair is curled. This curler has changed my life when it comes to styling my hair!
I would give it 5 stars because it’s the first curlers I buy that it’s so easy to use and makes beautiful waves. Best money spend!!! A tip, when dividing the hair, don’t use big chunks of hair. It will get stuck.
The item arrived damaged but the store was very pending, they are very professional at all times and very good communication and made me return without any problem
keep one at home and another one in my carry on since I travel often. This is easy to use and I love the fact that I can do my hair anywhere since it’s cordless. My curls last for a long time without being damaged.
Easy to charge, and I love it. It’s great if you have kids too. I can see myself curling my daughter’s hair a lot because there is less risk to burn. You get lovely little spiral curls. I love it.
I liked the device very much but don’t be afraid of it. You’ll get away with it.
Perfect, it’s arrived in a week and a half! It is very easy to handle and fulfills its function as described in the description!
This product is life changing! I am hair illiterate…I have never been able to curl it on my own.
I tried this and it’s sooooo easy to use. Because it’s cordless I literally did my hair in bed…amazing.
Came, works. It is lightweight and the hair stays curvy for days. The battery life could be better, it almost drains completely after 1 use with short hair
Lovely, Excellent product , very happy with my purchase!!!
Very, very nice. I loved this cordless curler, it did curl my host very well, but I charged it over night and it would die before I even got my hair curled.
Arrived much earlier than expected. This curler is portable, easy to use, and works well. Has yielded some good curls so far.
It is easy to use once you read the directions. My 9 year old niece curled my hair last night. I loooovvveeeee it!
It is the same as the image it seems that it works correctly, it has arrived before time I just need to try it.
Everything perfect. Trustworthy and very friendly store. I recommend this store
Perfect!!! I recommend. Thank you so much.
It has arrived before my time, I love it works well.
Everything perfect and in perfect condition
It’s great but the battery doesn’t last at all in my long hair turns off but curly curly and it’s very comfortable
Good product but the battery lasts very little
It has arrived in less than a week and I have loved it
Ouuuh very fast well packed I love thank you
Great, it has taken me 5 days and it is great. The bad thing is that the battery does not last at all and is suddenly turned off by the battery. Nor lasts more than 15 minutes on but otherwise excellent.
Arrived the day after ordering. At the moment I have not tried it thoroughly, but as soon as I do I will write another review
Fast shipping, perfect product, I love super easy to use, makes cool waves, is very comfortable and looks good quality
I loved good quality product