SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
15-45 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
G***o –
I tried this “device” and realized that if I use it for some time, I can use the acquired muscles to eat the throat of any enemy.
S***M –
Thank you very much. Very well. Fast shipping.
R***o –
I ordered this product for a friend I am unable to note its effectiveness
A***o –
I did not use it but the shipping was fast and the product is in line with the description
J***j –
Good quality, I hope it meets the function, very fast delivery and very responsible the store, thanks
J***r –
Exactly as shown in figure. working amazing
M***v –
2 times a day for 2-3 minutes each time
Customer –
fast delivery, I am very satisfied with the quality, thanks to the stores, I recommend!
M***i –
It’s identical to the photo. Wait for results❤️❤️
G***n –
Excellent store to deal with. Sent the product very fast. Excellent product, and works exactly is described.
A***k –
The product will be reviewed by the description and photos of the store. Good stuff, good stuff. Well, you know, calling her sumnivi Chi did a little bit of a clean-up for virity.
Customer –
Its OK! Keep fresh at all times, lift and tighten the facial lines
W***n –
I loved how smooth my face felt after using this. It was not hard to remove like some others on the market!
Customer –
It goes on with a cool feeling and stays in place.
G***o –
I work with this device every day!
I***r –
Very good for face oval maintenance- and prevention of double chin problem. I would recommend to buy.
M***o –
My face was so bulky and now I am glowing.
M***i –
Do you want to make your face lines beautiful? fun.
M***n –
Good exerciser. Does what it should
G***o –
I train every day and order everyone who wants to live without sagging cheeks.
E***a –
good product. Hard to use
Customer –
I will try it, I will probably see the result in a month
J***a –
The order came very quickly. Works perfectly. Thank you
G***o –
Works well, but it fails quickly, I will continue. Buy it anyway.
C***c –
Excellent I recommend the store
A***r –
It is easy to exercise and removes face clean. My face left feeling fresh and smooth. Not dried out or tight.
Z***c –
Finally used this tool today and it’s a hit!! My face was so smooth and I was glowing. I normally make my face exercise but it’s usually really messy.
G***d –
I really enjoy using this face lift, already. It goes on super easy, and it doesn’t make your face feel overly.
V***o –
Arrived before the time, when I’m putting it on and it really leaves my face super soft.
A***O –
Will be buying again and again! So far I’m a big fan of this brand…
N***a –
I do NOT regret buying it! I totally love the result of it
R***t –
THIS. Wow. Easy to apply, easy to do. My face felt AMAZING and for hours after. Immediate smooth face.
Z***e –
Thanks to the store for nice tool.
S***r –
Nice color, a good product. Without problems and I arrive earlier. Thank you very much
T***s –
It is the same as the publication, excellent attention and arrived very quickly in Monterrey NL-Mexico, in 16 days, thank you very much
S***s –
Excellent product 👏It has made such a difference in my daughters chin 👍
V***s –
I ran into this online because I was looking for a Face Slimming Tool that would help with my face
H***C –
I have used to test, funny and easy, but is yet to see or works
C***r –
Nice size for the cost. Product works well on face.
M***m –
And my face looks incredible after Jaw Trainer Massager!