SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-25 Business days |
| Central & South America |
10-30 Business days |
| Asia |
10-30 Business days |
| Africa |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
Well, it’s a hanger, with a lot of hollow pa more hangers, well, it’s tough too. But Mother 1 month and a half I ‘ve been waiting for a hanger
R***r –
Such and such as described
M***z –
Strong Material. Exactly as in the description. You ‘ve arrived in the estimated time.
V*** –
The product corresponds to the description but the measurements of the wardrobe or wardrobe need to be taken into account because it’s a little crooked if you put it vertically, horizontally I liked it better and I can put 2 to 3 hangers or hangers, it’s very comfortable and good shopping, PS: the product didn’t come home was held in mail and I had to go get them, and I didn’t like that! Otherwise it’s good.
A***e –
Everything is perfect!
A***a –
It came well and fast. It is tough and performs its function, I recommend it.
F***s –
Very tough and bigger than I expected.
E***a –
Came 2 good hangers made of dense and ннгнцщегося plastic. In the middle of the Uray, double ribs of the badge. All as stated by the store.
C***z –
Forgot it was a pack of 2 and ordered 2, polo have 4. Clothes occupies less space in cabinet.
L***H –
Like in the photo
E***c –
It looks strong and it’s big will be useful
2***r –
All right, saved q i understood q came 2. My problem for not reading it right. Looks like q works, to see q tal with the shirts hung but for now, he turns easily and goes back to his place smoothly. I’m glad. Thank you. That does care when mounting pq when being plastic can break the small piece pq there q open it enough to introduce it.
Z***a –
I see it useful enough to save space in the closet and give more visibility of the clothes you have. Sometimes bent doesn’t look good.
M***e –
Very fast transport, very practical
Customer –
Excellent have sent it fast
Customer –
It comes very well for organization, effective product.
I***o –
The truth is, it gives you a lot more room in the closet. I ‘ve tried your resistance with the overcoats that weigh the most and you ‘ve held it very well.
P***e –
The order pretty fast and well packed. The clothes hanger pretty good quality price as you can see in the photo.
Y***a –
It was almost 2 months in Kazan. I took it on sale with a coupon for 50 rubles-it’s more expensive to feel sorry for this plastic thing)) everything is whole, though in the usual cellophane. If I see a real benefit in the closet, maybe I’ll also order, but in any case only for light and thin things makes sense and the shoulders need to be thin pick up.
J***a –
bien
G***z –
I arrive on time and such as in the ad
F*** –
Good product, I recommend the store
L***r –
El gancho es fácil de poner aunque viene sin colocar.
Customer –
Looks like they’re okay to see if they can hold the weight. Same as in the photo
E***r –
It’s not very stable, but it’s cool.
M***s –
I love it, super practice, recommend it
N***s –
es un poquito endeble pero no esta mal.
K***o –
excelente percha muy práctica para pequeños espacios
K***a –
We sent 10 days and so much went the parcel, tracking. The description corresponds, but not exactly what I wanted. It still turns out that there is no place in the closet, only now a little lower.
M***z –
buen producto,recomiendo vendedor
Customer –
Came to the Perm Territory less than a month, the track was tracked, everything was whole, in the case until I stayed
E***y –
How in good quality image Thanks
A***f –
did not use it yet but it looks all ok.
Customer –
Product ok, has arrived very fast
F***r –
Genial!
M***z –
Very practical. Thank you. I recommend.
M***r –
It looks good.
B***o –
Genial
R***u –
Received quickly perfect
Customer –
The material looks tough