SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||15-45 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool thing. Convenient with small things to mess with in the dark
Good quality and Recommend
I get everything perfect. Very happy with the purchase.
It arrived very fast before the deadline and in perfect condition, it is exactly what is published and works perfectly
Thanks to the store or seller they are very useful. I already tried them, recommend!
Goods consistent with the description. General useful not only for car for such money. Recommend!
Lights are very bright but really cool concept
The glove is universal: it fits both on the right and left hand. For dark corners of light just right.
Very clever idea. I would like to have received instructions with the gloves so that the people I give them to will know how to use them.
The products arrived before the specified date. Super
Received the items in well packed and good conditions, products of excellence quality, as it is described in the description. Recommend Seller.
So I got these for my husband for 🎣 fishing. He tries them on and toys with them for a few minutes. He really likes them. Later I catch him aggravateing Dog in the dark with the lights off lol. He takes them to work, and uses them that week, all the guys there seemed to like them as well. Especially since they work with tedious small components and the led lights on gloves are awesome. I am going to have to order back up lol. I had ordered left glove and right glove for him the pair.
Well packed. Quality good, very happy. Thank You Very Much.
Everything OK. Seller recommended. gloves with a light are good. I really like it.
Great product, will be very useful purchases fisheries night arrived very quickly, thank you for commitment
Cool stuff. Thank you for great and fast shipping! `ll order again from this store!
Everything works fine. Corresponds to the description. Very fast delivery.
All as shown and described. Comes with usb cable. Should fit any size. Supplier sent out fast and my order arrived faster than indicated. Thanks!
I love it!! 🎀💓💓💓🎀 Makes great gifts for anyone!! I can read or do anything with out the light bothering anyone..