SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
15-45 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
S***a –
Bellissisma, arrived with advance
S***a –
Hard cardboard which is. This money is not sorry, but wear is definitely will not. You can see immediately that very cheap garbage. Came quickly for the five
D***s –
All of it. Even small presents as a keychain. But the material is leather and strap look weak. And very beautiful handbag.
A***n –
Normal clutch for price! Of Course not for adults but for 15-17 year old suitable! Together the essentials: Phone and all the little things! AND also sent as a gift in брылка! certainly not something огогоооо but still nice! brief happy! You can safely buy!
Customer –
OK good… thanks 🙂
Y***v –
Small and beautiful handbag, store put a nice.
M***n –
Price/quality-match. Take your child. Happy.
I***a –
Pretty purse!
Customer –
Great bag for girl, thank you for the gift.
I***a –
A very beautiful bag. I received a very good condition. Thank you for adding a gift.
Y***a –
Get your lovely happy completely, although my purse more bags but nothing will be an occasion to buy new)))) dreamed about a small handbag)) is also a gift from store keychain))) but a nice change))) did not communicate with T. There was a need to general and recommend seller and goods!)))
V***a –
Cool bag, fits the description, thanks)
Customer –
Super! Delivery about 25 days. Quality ddya this price perfect! Without damage, inside Celler put gift
T***t –
Small, nice bag. For most of the summer. In a gift brelochek, very nice.
E***a –
Bag is beautiful, but arrived mint… hope smoothed, but sorry ((
N***y –
Nice like all
S***s –
Very fast! Shoulder Bag is very nice! I love it. Thanks and I recommend. LT- labai greitai pristatė, kokybiška, graži prekė.
A***A –
Happy it’s good quality fast
O***a –
Took for teenager, all arranged. Quality standards.
T***o –
Beautiful
N***a –
Beautiful bag
Z***z –
Put 4, only for the white color, how to order
M***k –
The bag in time. Price and quality matches. The Seller is done, put a gift not big keychain, daughter happy)))
N***a –
Fast shipping-only 20 days. Cute handbag, not curve, flat seams, do not stick out. Serve as do not know, but looks better price. Wallet, phone, keys and lipstick fit easily. Recommend.
Customer –
Beatifull,fast delivery, thanks
S***a –
Small))) but nice, present was small keychain
V***i –
Good bag for this price.
N***z –
Thank You for goods, light, summer bag. Length of the strap is adjustable, the strap of fine dermantina, but for such a small bags, think, survive. In General, buy happy, thank you. Put a gift cute keychain with a bear.
U***k –
Bag is very good for the Price!;)
Customer –
Small, like
A***Z –
There is the smell, think erode, little cardboard, think the band changed to something else) ordered 2 Jan, took 25 Jan, happy shipping)
B***l –
Colors are very nice but length significantly smaller than expected. but hand bag as or only can be used in summer season. satıcı was all about. product single problem size. his outside is fine. using your expectation is not too high and long periods are not in its aim to get.
S***n –
Product received in good condition. I’m satisfied with the bag, delivery within expected time.
A***n –
Delivered within 25 days. Good bag, size-that’s it, very beautiful. Does not stick, иемешок adjustable. Smell really bad there. But put a present, chtt very nice) TO request advice, for the price very cool product!)