SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||15-45 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
absolutely stunning in love
думала, there will be slightly heavier, quite easy thing. overall satisfied! to seller thank you
Excellent, beautiful wood carving!
straight looks as picture. very neat and on time delivery
ship out 12.03, region самарской came to 28.03. very light box добротно made. seller communication good product recommend thank you
packed very good seller box, safe and sound came and) write asked also names кириллицей (russian) separate seller for this thank you! package came quickly!
very fine, free picture.
material very thin but lovely j’adore made 🙂
free shipping ORDER has arrived perfect state and as ordered, with poco Wooden box weight and nicely designed, 100% recommended
dazzling out!! והמשלוח very fast arrived 🙂
very satisfied! and no box not big and small, very neat and is very fast delivery!
genuine super happy, exactly as the foto❣
children is really super box this! lettering made clear and embodied as requested. changes little feedback only after in takest the hand. wood and true it, but very very easy options cheap тош… from some, inside top of the cap was seen just glue. great in general! отрабатывает visually it as your money. think is this wedding (because the super for picture & video will!)
very class))) this seller recommend, warned and as requested made all about making days need a pair of! fast shipping real and!
very fast came parcel within 15 days. выслал изготовил as seller directly. the quality is very cool. double price we are such. this seller to all.
great! even better than the picture reality in))
Fast delivery to Israel. Great product
Like in the picture.great!!!
order to! box good
exquisite box text too
Looks just like the picture! Got here fast and we’ll packed.. love It!
thank you!!! super fast delivery!!!
I love itttttt!
dazzling perfectly simple
top seller very listening. as pictured
box wonderful rings. very fast shipping all quality очент hold, lettering requested i! thank you!
box size thank you all super but i думала more than
very beautiful good work and quality
я в восторге, очень крепкая упаковка, коробочка красивая, продавец учел все пожелания, рекомендую
Igual que en la foto. El tamaño es ideal y esta muy bien hecha. Me encanta. Muy contenta. Envío rápido en 2 semanas.
muy bonito , mi esposa quedó feliz
Спасибо, продавцу, очень классная коробочка, я так ждала и переживала, что оно придет и может будет, что-то с ошибкой, но всё получилось классно
very good and beautiful
Всё пришло отличное, продавец учёл все пожелания!
Beautiful ring box! took 3 weeks to arrive. packed very well.
Beautiful!!! Thank you very much. a bit smaller then I expected but still perfect.
Классная шкатулка! Я очень довольна! И продавец такой общительный все объяснил, роспись гравировка готовится 3-4дня, а потом продавец отправляет вам ваш заказ. Получила на почте, спасибо! Пришло очень быстро, даже раньше срока, чем предполагала. По фотке думала, что она будет маленького размера, го она большая, вместительная. Супер! Буду заказывать ещё и рекомендовать!
Boîte très jolie et de qualité! Livraison très rapide merci beaucoup
A very beautiful box
conforme à la description
очень быстро и очень качественно. спасибо продавцу!
very nice :)and very fast delivery thanks!
Looks amazing thank you so much!
אחלה מוצר, איכות טובה. ממליצה
very like box is neat, came very fast, super light, excellent value for money. advice
very have box) to recommend приобретению)
The product is amazing! The wood is zo beautiful aswell our names. The sending is good, the box is really good packed.
on a loved thanks to seller waiting for our wedding and it arrived very fast!!!! thousand mercis
коробочкой very satisfied, doing engraving, dv 2 week delivery before
cool box lettering wish store has performed in english) recommend) fast shipping
Great, just as described
great product. Thank you.
Wonderful jewelry box. Very beautiful 🙂 At our request store fulfilled the text the cyrillics. Delivery Time with production in just two weeks. The Only negative-plastic filling, but it’s no big deal. Satisfied with 🙂
Like the picture, we loved, jute inside also comes included and assembled, only need to put the rings and ready. AND the great communication with the store. Many thanks! =)
I was happy to receive the product in good condition except for some small stains near the inscription. probably because of packing and shipping right after the box was ready but it was understandable. Thank you.
Fantastic product!!! Done really well, the store was always very courteous and have always responded to our questions! Also free Ultra fast! In 17 days arrived!
Jewelry Box cool, high quality) came quickly Kazan where 2 weeks, otlezhivat)
Very like jewelry, drawing, writing 5 points, delivery 25 days. Advise
It’s fantastic! Really love it!
Seller answer quickly. Made with high quality. Sent and delivered quickly
Very good quality, very beautiful, very good packagaing, very fast shipping. Everything perfect, I am very satisfied 🙂
Lovely jewelry box, delivered on time, made a Beautiful engraving, many thanks for the beautiful little thing!)
Very cool! Thank you, highly recommend!
Box Super! All in the description, as pictured. Lettering photoes are smooth, beautiful, the box is high quality, smooth, working lock, only when you open held vertically, here it is negative, and generally satisfied with the purchase, price = quality! prodovtsa advise! to St-Peterburga came weeks for 2,5, very fast
great! arrived in 3 weekes 🙂
Our loved the box took arrive but understand that it is the fault and what respect store it parabens ta sure that my woman will love the surresa
great product! the store listen to every request and was very helpful!
Good store. Delivery on time. Volgograd two weeks)
Stunning!!! Very nice work, super quality/price
Fast shipping, SPB about 2 weeks. Lovely jewelry!
Fast Shipping, And the box is perfect Thank you
The box is very good. Made as requested. Sociable and all told
Amazing!!!! good quality. I love it!
Product arrived well packed, I’m funny car product fits the description.
Exactly like the picture. We love it
The product is very beautiful! Only rope have it לכלוכך
ver nice, good quality, very fast delivery
Perfect! Very fast and great quality.
very good product. fast delivery n good price
Good box! The store sent very quickly. Moscow reached in 11 days.
Fast delivery, good product as detailed
Chic ring boxes with our engraving. Everything looks like in the picture. We are very satisfied.
Lovely, i loved it. Bigger than i expected but very nice.
mine was a bit damaged