SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-30 Business days
|Australia, New Zealand
||10-25 Business days
|Central & South America
||10-30 Business days
||10-30 Business days
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thanks for the speed of delivery, ordered very late, thought to New Year holidays do not have time to come, but due to the efficiency of the store parcel arrived quickly. Bag looks very stylish and rich, beautiful accessories. All is well packed.
Bag excellent, the only negative-the smell, hope to erode. And generally recommend.
Perfect store. Send on the next day from the order. Goods compatible with the service. I will certainly shop again. I recommend !!!!
Excellent quality bag!!!
it is so beautiful. thank you store
The clutch is very beautiful but unfortunately came with a slight defect but has been settled. Fast shipping.
Going For a little less than a month. Quality fire. Very pleasant to the touch. It’s a whole, without коциков. All advice
Beautiful handbag, exactly as the picture
Match the description. Clutch Bag is beautiful.
Parcel arrived for a month, track. Quality is excellent, as pictured.
Delivered quickly (less than 3 weeks), it looks cool. IN life, even better than the photo. Very happy. A great buy for the money. Упакавона also very форошо.
A great product. The store sent immediately done. (Please to send) Sorry only came after the New Year
Bag of good quality, but have scratches on plastic. Order a bag 25.10, to come to the new year, eventually left without bags. Parcel arrived 8 Jan. Wrote many times the store about the shipping, seller wrote that receive bag in, ie. To новового years but no miracle happened)
Very beautiful pink color!!! As the photo. I really like it. The quality is good.
Good bag, but with rhinestones top clasp glued very crooked, smell bad, close is not very good.
Very beautiful a clutch. Unfortunately, unexpectedly slow shipping. The New Year late.
Super handsome, parcel received
Super well, bag beautiful. Very fast shipping to Spain
my phone , wallet and lipstick with naked powder fits everything in this clutch bag
Good quality. Shipping took 1 month.
Bag интелегентная high quality gift any women chic. Pradovets packed very well thank pradovets excellent work.
Bag ordered early Dec, came in the middle of Jan. Handbag as the photo, elegant look
Clutch excellent, fit into phone 5’5 and glasses. Looks expensive and elegant. Fully consistent with the description and photo/video. Color on the label as “apricot”, a sort of muffled golden. Delivery fast track.
very nice, same as at the store’s photos. Fast shipping (two weeks to Europe).
Love the bag its beautiful. Quality is good for the price
It Is perfect! The Camera does not convey the exact color, in fact it is the same as the picture, pure emerald color
High quality item!
Very very fast delivery. Very nice at the same as a picture. Super
Bag very beautiful. Excellent workmanship and cost-effective.
Delivery to moscow in 26 days. On the fabric decor a small spot, you can see only at a certain angle, not critical, but unpleasant. The bag is green, although, the camera fixes it with a bluish shade. In general, the purchase is satisfied.
this bag is so beautiful. very elegant. good quality. quick shipping. very happy with purchase
Beautiful and with excellent finishing!
very fast delivery 🙂
Too Beautiful, exactly like the picture, good quality and super fast with 28 days in Brazil
Puiki delninė, rekomenduoju!
Very good product and very fast shipping. I recomand! The store is ok.
Lacked a rhinestone only bag Na, but she is beautiful as the picture product description, I am very satisfied
very fast shipping, very good quality
beautiful clutch receive within 9 days
I recommend to buy! Quality goods! Fast shipping. Packed perfectly. Looks decent! I will order in a different color.
Just like the picture, little more of a large palmo Perfect Super fast shipping
Very nice pouch
Corresponds to the description and photo, neatly made