SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-25 Business days |
Central & South America |
10-30 Business days |
Asia |
10-30 Business days |
Africa |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
V***a –
boxes excellent! as picture! almost no smell. 3 came. nice velvet. do not look дешевкой. all good) пинопласт in well were no! thank you very much) recommend!)
S***o –
have take-like a second.
F***d –
good product! I recommend this store.
M***o –
venia torn crystal
E***a –
like contact, is gently.
L***a –
like box. placed in the big stones jewelry cell. thank you!
Z***a –
wonderful case jewelry. protective packed in foam невредимое and whole all come. color blue rich, beautiful.
O***I –
thanks
Customer –
box is very good quality. no smell. straight stitching, clasp. slightly larger заняла shipping two weeks. and post was packed in foam box package package. побилось no, it’s all intact. this order more’ll seller. recommend it to everyone can.
M***e –
nice jewerly box well made good store
S***a –
box is very cool jewelry the division can pull out more and)
P***a –
excellent product
E***a –
заказала march 16, 14 mo come in. neatly sealed (each box package, пенопластовой in box more in one package the second box). made neat.
N***y –
Great items, as expected thank you
V***n –
super
S***n –
made neat. люфтов no. recommend.
N***k –
Perfect.thank you
Customer –
box good for your money. отслеживался track no. rb 2 month to шла package
Customer –
cool jewelry box, all the whole, especially. very glad to. packed wonderful. whole lock. thanks to seller. recommend!!!
Customer –
5+++++++
M***e –
nice jewerly box well made good seller
A***a –
box cool! not заказываю first time.
J***h –
box cool. i’m very satisfied.
E***a –
match goods expectations. delivered.
R***a –
very good quality. i am pleased. convenient to carry glass blank space between
A***v –
Хорошая качественная шкатулочка для ювелирки. Очень хорошо упаковано. Посылка шла месяц. Очень доволен.
Customer –
Заказала 13.05.2018, продавец отправил заказ 14.05.2018, пришёл 31.05.2018 в Нижегородскую область. С продавцом не общалась. Трек-номер отслеживался на всём пути следования товара. Товар забрала на почте. Упакован в тонкий полиэтиленовый почтовый пакет, коробку из пенопласта и прозрачный полиэтиленовый пакет с клейкой застёжкой. Небольшой запах. Цвет – серый. Материал – из чего сделан сам органайзер я не знаю, но обит он искусственным бархатом. Органайзер без деформаций, трещин и потёртостей. Имеются заломы на бархате из-за давления пакета и небольшое количество нитей из клея, но их можно легко убрать. В некоторых местах стыка бархат лежит не очень красиво и ровно, но это не критично. Фурнитура металлическая, золотого цвета, немного потёртая, прикреплена с помощью саморезов, петли и замок работают исправно. При закрытой коробке крышка немного отходит в сторону от основной части. В крышке имеется вставка из стекла, которое без царапин, трещин и потёртостей, закреплено надёжно.
M***a –
Come da foto, spedizione celere
E***a –
Хорошая шкатулка, все аккуратно и ровненько. Никаких потертостей. Единственное на что не обратила внимание при заказе – фурнитура золотого цвета. Сама виновата)
A***u –
Perfecta
R***v –
Неплохо .
Customer –
Good quality!
O***o –
Сама коробка очень качественная. Но мне пришла с разбитым стеклом
A***o –
Good quality , fast delivery, good price. Recommend .
L***d –
Заказывала второй раз у этого продавца. Упаковано все отлично – в пенопластовый контейнер. Заказом очень довольна. Спасибо
Customer –
Very good organizer, exactly as described.
A***a –
Класс, доставка быстрая, две недели. Покупала за 579,55 р
V***a –
Посылка пришла за 10 дней, все прекрасно , продавцу 5 баллов, следующий заказ сделаю в этом магазине! В синем цвете смотрится очень богато.
D***t –
Thanks for the good service and quality !!
Customer –
Piękna i praktyczna polecam 🙂
H***e –
Great product Thankyou
N***a –
Отличная коробочка, заказала еще
T***n –
It came as described and a great organizer for the jewelry.
A***v –
spb 19 days. all trackable. нареканий quality without, no defects!!! package packed very good, see that true вскрывалась))) definitely recommend.
A***I –
i am ravie, tous pendants are in their favorite case, but same that the greatest depassent empechent no closure that no box i recommend product and seller
M***a –
beautiful box came very fast. to store thank you!!! recommend
M***u –
The store changed the track. The product match the description.
Customer –
The description was very accurate. It is convenient that you can take out a divider and make a bigger space for bigger jewels. Very good packing.
L***o –
Fast shipping. Beautifully packaged. Delivered free of defects. Thanks to the store.
S***s –
Toll
R***a –
Very nice box with large branches, made with high quality. Thanks to the store. Recommend
K***h –
very good
I***o –
Very convenient. Booked at first.
A***v –
Super quality!
S***A –
Good storage boxes jewelry. Star for wrinkled fabric “Velvet”, which they are covered, where some hanging spider web of glue. The price is too high, bought for 605,93 rubles.
A***v –
Wonderful jewelry box, thank you very much! Rekomerduyu.
S***s –
The compartments are smaller than I expected. But the boxes are good, as described and without any odor.
N***a –
A little scratched .. But in general, OK
Customer –
Super, casket is not large, but the drobną jewelry just in time. Quickly dotarła.
L***y –
Lovely box. I am very happy and recommend. less than a month. perfectly packaged in a in penoplastikovuyu box, without any smell, and when filled, then at all beautiful
Y***a –
Parcel arrived for a month, securely packed. The product itself without defects, looks very beautiful
J***a –
Excellent box for jewelry. The second time a similar. The First (the other store) came with bursting glass. AND this whole Whole-seller packed very well! The only negative smell but think all erode. The box quality excellent!
Z***A –
Unfortunately, box come with defects ((((although in general good product
S***h –
Jewelry Box beautiful, came well packed, whole, color bright and rich, only замоченный hlipenky in general I happy! Thank you!
S***s –
Super, thank you!!!
I***o –
Very convenient Box Short delivery. Thanks to the store.
J***o –
It arrived in perfect conditions, the quality is amazing for the price!.
T***a –
Store and a great store. Excellent quality.
V***o –
Good quality goods, according to the site, came a month. I recommend this store. All the best seller and prosperity. Best regards George.
K***o –
The quality is good. Shipping in SF two months.
J***a –
Very fast shipping, 2 weeks. Kirov. The product is completely satisfied!
N***a –
Enjoyed. Thank You Very Much.
J***s –
good
D***v –
Super!
E***a –
Perfect Jewelry Boxes. Order 2 pieces. Very much!!!
P***a –
It is very cute and arrived very fast
N***a –
Jewelry Box small, only for small jewelry! made is not bad, but the velvet is worn in some places, a dispute, see what happens! anymore comments, thank you!
Customer –
Good box packed was good, no damage, no smell. Recommend product!
A***a –
Excellent box, the cells can be remove and store bulk items.
M***a –
For their cost is good, not very beautiful lock, and functional, convenient in glass clear that is, not need every box open, and once all clearly
O***a –
Well packed. Nice stuff. Small smell.
A***h –
Elegant jewelry box! Cell for most small earrings, chains and rings. Shipping by e-packet became terribly long, goods went more than a month, used for e-packet have 2 weeks.