SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-25 Business days |
Central & South America |
10-30 Business days |
Asia |
10-30 Business days |
Africa |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
beautiful large, the material is excellent. made with care. italy 2 weeks arrived. are satisfied
D***a –
This is so beautiful.nice packaging.will order again.
Customer –
Vraiment Parfait, Arrivé en moins de 2 semaines !
E***N –
excelente
I***n –
great product, it holds all my jewlerys fast shipping
N***a –
Две недели всего с момента заказа до получения в Германии. Продавец отличный. Т к брала для подарка, заранее просила убедиться в качестве сборки и упаковать понадёжнее, продавец все сделал в лучшем виде, ничего не помялось, все дошло отлично Слегка несимметрична передняя стенка шкатулки, но это если уж сильно придираться, могло все же от транспортировки замяться В остальном 5 звезд, продавца рекомендую
E***k –
Хорошая шкатулка, доехала без повреждений) очень довольна заказом, спасибо продавцу
J***l –
It’s nice! I expected only a bigger box hihihi
R***a –
muy bonito llego bien
A***a –
Everything is alright!!! But I chose the crocodile skin, but I will not blame you … the box itself is simply gorgeous. THANK YOU!!! я не англичанка
F***r –
Came qiuckly (less than a month), safely-no any damages. Looks very nice, pleasant touch of material.
A***n –
классная
A***c –
Мега-быстрая доставка, заказ был сделан 06.06.18 и уже 18.06.18 заказ был на почте. Очень хорошенький кейс, довольно вместительный и компактный, был упакован в коробку, а она обернула в пупырчатую пленку. Коробка немного помялась по углам, а так все отлично, больше ничего не помято. Спасибо огромное продавцу за скорость,
Customer –
Muy buen producto, como en la descripción muy bonito
A***a –
goods come. box. but it came defective, расстроило very. испорченую unpleasant заказывала gift and it i give thing. part returned dispute opened amount. material and маркий very like me not easy to scratch.
Customer –
small but beautiful
Customer –
beautiful. beautiful
V***v –
order received. really liked wife.
H***h –
Great product. Very good quality.
D***s –
pretty practical dream size
I***z –
As described , very fast sheeping! Thank you
Customer –
Small and cute 🙂
A***y –
box came in good condition, восхитителен simple appearance, expectations my it was worth!!!
K***r –
Product as described, good quality, very well packaged – box and two layers of bubblewrap. Arrived quickly and without issue. Seller also added a small present.
M***r –
Arrived perfectly protected! And store included a little present + a thank you note. Ultra happy for the quality and the treatment. I will buy again on this store soon
S***a –
Received the parcel, safe packaging)! Free rezinochki, in each box), thank you), and the super box)! Seller sociable, shop Good, excellent product, recommend to buy!!!!
A***s –
lovely!
A***a –
Everything is fine
C***o –
Excellent condition and came really early. Thank you so much
D***n –
Deliver very quickly and very well packed
N***a –
Super box! I fell in love with her. All as I wanted. Only pay service does not distinguished from free, also about a month before Rb
W***w –
Excellent product
E***u –
Shipping to St-Peterburga fast ~ 20 days. The quality is excellent. But! Jewelry Box arrived damaged. It is waiting for her, so upset. Very sorry ((((The Seller promised to send a replacement, but after 3 months, it never came. Had a dispute. The entire amount returned to the store.
G***l –
Good product, good quality, a little bit small but all the size are mentioned correctly
Z***n –
Very well made casket, aesthetic and elegant!
I***v –
very good box! thanks to store
S***i –
I love it
P***z –
ok:-)
S***e –
stunning case love it
Customer –
Normal, centimeters 15 by 15
R***i –
It has a smell but everything else is fine
S***o –
Very fast shipping, nice product
A***n –
Goods come raw and crumpled cake. Had To immediately throw. Put the five stars as. All this because of долбанной the post office.
O***n –
delivery took over a month.
D***a –
Everything is fine, and the packing and the goods. The conscience. Parcel tracking, for 25 days Vologda. Natural 5 stars and recommendation
I***a –
Wonderful! Happy Baby! Thank You Very Much!
Customer –
Beautiful as the picture
L***a –
it is awesome
C***s –
Beautiful perfect just which photo
N***a –
Very nice jewelry box for jewelry! Beige color looks rich and very beautiful!
R***e –
Beautiful and get very fast
O***a –
Good quality, very fast shipping
R***g –
Nice quality and fast delivered. Am totally satisfied. Comes on the Pictures bigger over so look at the sizes which are in the description stand. I can the product definitely recommend.
J***o –
All great! Thank You Very Much!
S***o –
Beautiful jewelry box, convenient. His Wife is very happy.
J***s –
never received, full refund
G***h –
good quality
P***o –
Super
P***a –
Very beautiful and high quality jewelry box. Nice handle, looks quite presentable. Packed very well, so that no damage and defects. All departments in the description to the dealer. Jewelry Box-paradise for girls/women! All can be nice to expand. Definitely recommend store and goods.
K***c –
Everything great. Good product
U***g –
I love it! Very nice! Thank you
A***v –
The premise for the month, good quality. Made to last, the only thing that is cover where the lock could make magnets that she had not opened arbitrarily. Actually my wife liked and can recommend prodovtsa
S***v –
All great, it’s fast, wife davolno, recommend.
S***t –
Very beautyful!
E***o –
Generally good. Minuses of Packaging Carton box in the film, hesitated angle with one hand.
K***s –
Arrived in excellent condition and in no time. Very satisfied by my purchase
S***a –
Excellent box for jewelry.
Customer –
Article compliant description, the box can lock. The white color is slightly pearlescent.
T***t –
Parcel arrived fast, quality is good, it was well packaged.
Customer –
Beautiful jewelry box, good quality
C***n –
Super fast delivery
D***a –
To order 13.12 came in Moldova 10.01 Box was packed in mica, in a box, top pupyrku and package. Welcome package, the dream of every girl. Took the gift, but there is one thing, a manufacturing defect-dented area, not critical, but unpleasant. wrote, he promised in respect to send another шкатулочку, but a little different. I agree, is now waiting for. Later review. Track to track.
P***p –
.
D***r –
Excellent product. I have an identical box for over three years and it is fabulous. Perfect quality, not even a scratch and very user friendly
N***a –
To irkutsk came faster than the declared date. i’m delighted. everything is well packed. thanks to the store. 5 +++
F***s –
Pretty, well packaged, impeccable! And quickly arrived thank you very much!!
R***e –
All perfect second time i buy from this salesman and it’s wonderful. I recommend it!
N***a –
Perfect
O***a –
Cute casket with two drawers. Made neatly, closes on the key. A small bonus is a hair band. It was packed in a package, a box, a doll and another package, so it came without damage. Delivery to tula region is only 10 days. I recommend the product and the store.
G***k –
Very fast delivery
M***m –
Way better than expected!
E***a –
Neat, in size a little less than calculated.
A***o –
Excellent jeweler, looks like a boy but has many ways to organize every space. Excellent quality. I recommend it
B***g –
Nice item. Pictures in ad are realistic. My daughter is very happy. Quick delivery!
A***y –
Looks like it’s great quality, and it’s very elegant. Super practical with lots of small cases. Also, the packaging was thorough so the item didn’t break.
Customer –
Very good box as in the photo! Joliiiiiiii
Customer –
Very good quality/price. The lock’s not going well, and the key’s really not going to him at all. How i’m gonna leave him on a fixed site i don’t care, but to transport you the closure is not very safe.
T***a –
awesome deal.
S***a –
Great! Inside powder suede! Nothing crumpled, because. Asked the store to pack better, did not fail)
Customer –
All nishtyak, i advise
M***a –
Super. Very satisfied
A***n –
Matches photo
S***a –
Ordered 07.25 came 08.13 this is the fastest delivery to the udhcrt republic. The casket just class came in intact, not a single scratch! I advise everyone!!! Very neat i’m completely delighted. Seller thank you very much
M***a –
Ok
I***h –
So beautiful
I***a –
Good box. corresponds to the description. Thank You
L***a –
Everything came in chelom form, thanks to the store for the fast shipment. i advise you to order from him
N***a –
Small but beautiful!
N***o –
Vsjo očeņ horošego kačestva, vsjo sootvetstvuet opisaniju
F***r –
A wonder, very classy, I like a lot
C*** –
good product
E***s –
Ordered on september 7, received on october 5. Everything came, quite satisfied!
C***a –
Very beautiful
R***n –
At first glance, all the beam, the function performs
Customer –
This jewelry box is exactly as photo. With no shipping fee, I think it’s very reasonable shopping.