We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-25 Business days |
| Central & South America | 10-30 Business days |
| Asia | 10-30 Business days |
| Africa | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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P***e –
Happy with my product
Customer –
Very beautiful. Frame regal
E***o –
very beautiful
Customer –
perfect product. exactly as on picture. I honestly love it. I strongly recommend store
M***e –
very perfect
J***e –
love it
N***h –
mineboh mine,;too good to be true, looks like original, perfect fit and fast delivery
A***i –
Excellent Customized arrived وبحاله ممتازه
L***S –
Excellent points. Shipping 2 weeks in SF. Packaging-foam box and 2 plastic bags. Seller put rubbing. Thank You!)
E***k –
Fast delivery! Goods in perfect condition. Very happy.
F***e –
beautiful
F***i –
very good
E***a –
Order came for 18 days, quality is very good points, as in the picture, big.
Customer –
More than the picture
Customer –
The face look well very large
Customer –
Superb sunglasses, very satisfied with my purchase, corresponds to the description of the product, I recommend this store, very fast delivery.
A***a –
am satisfied with the product its very nice , just as shown in the picture. the only disappointment i have is were you put the glasses you didn’t used a proper glasses case.
E***a –
Cool glasses under the suit from the same brand
V***a –
perfect
S***l –
great item
B***a –
The quality is good… they are very beautiful
O***h –
beautiful glasses
Customer –
Są Super! Polecam 🙂
J***y –
Thanks it’s just same with the picture, I’m satisfied and will purchase from the store next time.
F***i –
nice
F***f –
satisfait
I***e –
love it
K***M –
excellent
T***n –
Love it