SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||15-45 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice seller! Thank you very much.
Not very good quality product-rough surface.
The product has excellent quality, the painting is very nice, with a lot of details, and it was very well packed. It has arrived in perfect state.
received but with customer service and small defects but addicted top which including fine new m’en problem that must return! i am waiting for the new package satisfied to the
lovely But very small
So cute!!! Fast shipping.
Pretty small dish, I use it to keep my rings in it. Unfortunately, the delivery in my case was crazy long – almost 2 months.
Just as described thanks
Is very nice, though More truth i expected big! no of food To swimming wear, NEITHER pecking, single Is To.
small plates (palm female small size). nice. высоковата “малышку” but the price for sure. so and good goods. умничка seller, well packed, it is the value and sound.
perfect. nicely protected. same as picture
Fast Shipping! The product is amazing. Arrived safely
beautiful perfect and nicely To field travel. excellent figment
very good, size nice and the how to. thank you!
like me тарелочка perfect! this honey, small печенек suitable for, .. or candy jam) but the food and do not want to the other ложить) and general брала flatlay for: d
for 3 weeks дошло алматы in seller наклеечек invested a pair of,.)))
arrived within weekly just thank you gorgeous
красотища super! sticker and gift)
cute thing 🙂
Very nice. I recommend 🙂 thanks to seller
beautiful! like the display By seller!
ORDER echo 28/04 received 17/05. nicely wrapped and taras. reliable seller and communicative. worth buying!
мелочница very beautiful! high quality super-made! any defects. well packed
great product. packaging flawless and care seller with all the process purchase outperformed expectations. loved
Great plate i will be ordering more thank you for youre service
Entrega rápida, produto bem embalado e intacto amei!
Gewoonweg wauwwwww wat is dit een klein en fijn maar prachtig schaaltje!! Ik ga er binnenkort meer bestellen. Binnen een week binnen gehad. Dankjewel verkoper
Love it !!
Beautiful but small
Muito lindinha, mas bem pequena. Menor que a palma da minha mão.
Arrived in good conditions and quick. Good seller.
love it, nice and beautiful!
is gorgeous, quality, arrived direitinho and well packed. recommend!;)
Very nice. Real pretty. It was well protected so there was no damage when it arrived.
It look bigger in the picture
Beautiful plate, great quality. exactly as the picture
satisfied very very purchase.
is super delicate and well worked on. loved!
Super good quality, good delivery. thanks a lot!!
well packed and came in 10 days. item was really small
Just like picture and fast shipping
very pretty i lke it
Very fast shipping
Thank you I recommend
Loved it! So cute, great for jewelry or just as a little design piece. Thank you store!
Cheers! My a plate for 15 days to Moscow region. City Khimki. Very nice, well packed, description. Will do with it very much gallery style флетлей, you can see at instagrame anutacookie. Bonus were three identical labels Starbucks. Store recommend! Will order again!!!
Fast shipping. Good packaging. Thank You Very Much!
It arrived fast at Spain and the packaging was well protected. The plate is very cute, just like the pictures. Im happy with my purchase
the paint is rubbed off on the teeth of the plate
The shipment arrived early and in very good furniture state. Super good placed the details.
Delivered Within 20 days, packed in a box, whole and beautiful
Like the picture good product Thank you fast delivery
It is same as the photo, comes packed very protected for is not damaged. It takes 8 days to arrive in Chile. Very fast!!!
Called small but beautiful
Its too cute and small i like it
Really pretty little dish, slight chip but happy with speed of arrival and quality
Very lovely small plates
Beautiful young But are very cute and get very fast
The same as the description, I loved
Perfect! Very well packed
Love love love! Well packaged.
The product is the same as the image, shipping Super fast and nicely packed, charm
Nice; arrived very well packed
Very Cute, good quality & well packed
Fast shipping! Nice store and very great quality! Highly recommend I love it! Thank you!
Very sweet a plate, sorry just a little too small
Goods come quickly-less than 3 weeks. Packaged plate perfectly. THE inflatable bag and box. Satisfied with the order. Thank you!
It is more petty than I thought But super nice!
ثقيله and exquisite
Recommend!!! The product comes in less than two weeks and nicely packed
Do not believe the description that it plate, but as I had planned, складировать rings will do.
Holds up very well.
Adorable and arrived in perfect condition 🙂
Recommend. Saucers very nice
Love the design and quality! Cute trinket dish
Expected to be bigger
Good quality, fast shiping.
Arrived super fast and in perfect condition! IS beautiful, exactly as pictured. Super worth: D
Exact as the description
Everything is OK. This is beautiful!
The hamsa is beautiful! The package was well protected! Smaller than I thought but I loved it
Thing more lindaaaaaaaa, super recommend!!! Fast and came very well wrapped, loved!!!!
It came very fast. Same as the photo
It meets the description. Good drawing impression
Very nice but very small
super fast!! thank you!
Excellent! Just like the description. Arrived in less than a month in chile 🙂 bello, recommended
Fast shipping and very securely packaged
I’m delighted! It came very quickly, packed qualitatively, not damaged! Very beautiful thing
perfekt. i love this shop. my hamsa hand are perfekt.
Got it and So beautiful! Perfect packed in plastic! Superb! Thank you I’ll order it again soon!
excellent thank you
Thank you so very-very mutch;)
I thought it would be more, i did not look at the size and i regret it very much. Not worth your money honestly. Not tracked. Came for a month with excess. I did not communicate with the store. Hello printed crooked.
Came a plate for the kit. Tracked. Also tiny as a hand of fatima) now there is a mini kit
Wonderful, thought it was a bit bigger, but the product is beautiful and good quality!
Looks nice, small, but expected that, also quite deep- a good thing. Came wrapped in air filled bag, wrapped really well and secure. Overall nice thing to put a small jewellery or smth like that
Excellent quality! The order came quickly. I advise
Well, it’s smaller than i thought.
Great product, I am very satisfied
Came very well packed, and it’s very cute, exactly like in the description. I highly recommend this store.
Cute, i thought it was a little bigger. but fine.
Perfect same as description