SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-25 Business days |
Central & South America |
10-30 Business days |
Asia |
10-30 Business days |
Africa |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 50 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Original (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of awessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (50 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
thought you were silicone, But is plastic
R***z –
very funny. To goodies comrades brand school bag, To adornment even pretty estàn got and nicely price.
N***a –
tardo little arrived. fine. very tiny and COLORS SOMETHING More dull as picture. good envuel Cough
L***a –
good quality, of no, slightly larger walked month
Customer –
long, very long
E***a –
all good color to the brighter.
A***a –
color bright, rich?!!!
B***s –
are random rigidos and COLORS, fits poco, free shipping Price But Is Good
M***a –
free shipping good
P***z –
super! goods.
H***p –
Good, thank you.
R***v –
.. moscow-2 weeks to fast dull 4 star of the color is all (((i-were брала other plastic, like this and rubber ..!
A***n –
things very cute, good quality. long shipping true, but it is not scary. box straight put .. thank you!!! recommend.
N***a –
precise description
D***l –
goods
A***a –
fast shipping all full, satisfied goods!!!
V***e –
very cute and good quality.
N***a –
more than 3 months went to italy. jars. quality. advise.
Customer –
good product
B***n –
very nice, no weigh swimming and very practical. is small, To TABLET A single or multi bring pequeñitas
Customer –
excellent value for money.
P***e –
very good perfect size, i got 5 colorful macaron, i love it
M***z –
what are tiny More believed, creo quepan casual clothing CANDIES, But To Drugs or RINGS coming nicely, this Price By i content.
A***a –
so so sooo cute! you could eat them love them. and so well packaged. thx seller
Customer –
Super cute and good quality for the price. I just love them!
Customer –
very cute boxes!
P***z –
fine, many thanks.
M***a –
perfect super Rapido returns
A***a –
matches the description commodity all is excellent
L***a –
such хорошенькие. открываешь when, you see, not very neatly done but it is small things. in general, very pretty good. отслеживался track no.
M***a –
are beautiful, though shades fashion COLORS change, arrived Rapido, 15 days
J***a –
beautiful
Z***u –
Excellent. 2nd time to buy them.
B***a –
color is not as bright and nice, but otherwise good.
M***n –
Super
T***a –
box cool! came quickly! not отслеживался track!
N***a –
Colour is not as bright and nice, rubber is very hard, but otherwise good.
S***c –
Very cute. Can be used for many things. Hold a pair of earrings, a prescription, bus fare…
G***y –
color beautiful, but size small, in my opinion jewelry case as not suitable.
E***a –
mix colors defects. fast shipping pretty. very like)
L***o –
it wasn’t the same as the picture colours ok but was still …..
I***E –
good quality price
S***e –
lovely and practical thanks lot i highly recommend
N***a –
more than two months shipping. very small box unexpectedly. meets price. thank you!
A***a –
excellent
Z***I –
very fast delivery! good packaging
S***t –
Very nice
T***n –
goods not received, money returned seller but itself
I***e –
Good
Customer –
are like las PHOTOS and picture. i have arrived shades cake and hubiese liked More de colores More strong. Give could choose color option (/dark) fashion lot page shop.
G***t –
all and item as the suggested was.
K***y –
very cute I’ll have to order more I love them
Customer –
Is like las-PHOTOS and picture. are shades dark and shades More cake, But not have option choose, figment you send random. But i’m pretty satisfied, picture accurate figment high quality nice, well packed and pretty Shipping fast.
T***a –
not отслеживался track, order but pretty come. slightly deformed баночек one.
J***l –
Very nice boxes design with excellent quality and very fast delivery. Great seller , good communicator and very highly recommended.
A***a –
Divinos! Buena caludad. La imagen del vendedor es exacta!!!!!
D***a –
Спасибо! Нужные штучки, пригодятся.
А***о –
Доставка очень долгая..заказала 25 марта, заказ пришёл только 13 июня! Товар соответствует описанию. Не пахнет.
S***a –
Excellent, product as described.
C***n –
Funny little boxes! Love them.
Customer –
Good
A***a –
Классные, но из-за того, что нельзя выбрать цвет не пришли не совсем красивые цвета((
S***r –
These are super cute, love the colors I received. They snap together well & do not fall open easily. 19 days to receive in the US.
A***a –
satisfied order. star-4 grade matches the description. just was found in the description as silicone material plastic, will be предполагала soft. to me as packaging storage not much as a decoration super. walking in order long not отслеживался, come with the note easy mail (about 2 month).
Customer –
box cute and lovely. without marriage.
Customer –
very long waited, and not taks order but come money returned
S***e –
ultra fast store, all ok, very serieux
C***a –
Super produits
Customer –
nice
D***H –
I love them
S***e –
Thank you small box wonderful
M***i –
Some of these macaron storage are damaged (a bit pressed)
L***e –
product is as described.
N***a –
All jars come in one piece, color are the same.
Customer –
Very nice
A***F –
The products are ok, but the colors been sent randomly.
S***e –
Very pretty and practical many thanks I highly recommend
Customer –
Very cute.
M***Z –
Very good purchase
F***z –
Well, for what we wanted
M***c –
super
M***e –
I loved foremost!! Seller recommended widely
G***a –
I loved: 3 fine cute
T***z –
I recommend the store and the product!
Customer –
A little less than i expected.
J***n –
I delay like 3 months, but i get it all right.
C***e –
Very nice
Customer –
Has some minor discoloration. other than that awesome!
U***r –
small but like
S***o –
Vero fast